Master Concrete & Interlocking

Concrete Contractors
Burlington ON L7M 0P2
Write a Review
Write a Review


HomeStars
Concrete Contractors
Master Concrete & Interlocking
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Master Concrete & Interlocking

Average customer rating:
9.1 10 (115 reviews)

Sort by

Kevin
Kevin
3 reviews Burlington, ON
10/10

Front Entrance & Back Patio

We are absolutely thrilled with our stamped concrete front entrance and back patio. Hercules and his crew did a fantastic job. Each day the crew were very professional and friendly and left the area clean and tidy. After the initial digging and framing of the patio we decided to extend it - Hercules was very accommodating and we greatly appreciated that. We have received many compliments and are looking forward to the summer on the back patio! Would highly recommend.
Thank you.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and the kind words. It was also a pleasure working with you. Enjoy your master piece for many years.
Lucy and the Master Crew

Private User
Private User
Private User reviews Simcoe County, ON
10/10

large project of parking pad, walkways, patio, pad for shed

This is the second time we have used Master Concrete, at two different homes. We went back to them because the job, the results, and the service are excellent. Hercules and his entire crew work really hard and do a very professional job. The results are absolutely beautiful and we would not hesitate to recommend them. It was just done, we have another week to go before it can be sealed and already we have had numerous compliments.

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and all your kind words. It was a pleasure working with you again in your new home. Enjoy your Master piece.
Thanks again,
Lucy and the Master crew

Shirley in
Shirley in
4 reviews Mississauga, ON
10/10

Aggregate Driveway and Walkway

In March Hercules gave me a quote for an aggregate driveway and walkway with a scheduled start date of May 29th. Right on that date his crew arrived and cleared the existing asphalt. The next day the concrete was poured and the day following it was scored and washed clear. A week later facing was applied to the edges and two days following the edging was finished, Seven days after that Hercules applied two coats of sealer to complete everything.

The finished product is excellent and we have received many compliments on the appearance from neighbours and people passing by. I am very impressed with the end result, the attention to detail, the steady focus in completing the job, the flexibility and willingness to incorporate a couple of extras and the courtesy and professionalism of Hercules, Tony and the Master Concrete crew.

In summary selecting Master Concrete to do the work resulted in a most satisfying and rewarding experience. I heartily recommend them for any concrete project.

Approximate cost of services:
$8,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and all your kind words. It was a pleasure working with you. Enjoy your Master piece.
Thanks again,
Lucy and the crew :)

Private User
Private User
Private User reviews Mississauga, ON
10/10

Exposed Aggregate Patio

Very pleased with the work of Master Concrete. Not only were their prices competitive, the quality was excellent and the the crew was very professional . Thank-you to Hercules and his crew !

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and all your kind words. It was a pleasure working with you. Enjoy your Master piece.
Thanks again,
Lucy and the crew :)

Rick E in Oakville
Rick E in Oakville
2 reviews Oakville, ON
9/10

Aggregate Driveway, Steps and Porch

Update!
July 2018, Master Concrete came out and repaired all outstanding items, they even included power washing the driveway and sealing everything no charge, while also offering a free sealant in 2019. I have upgraded my rating to reflect.

The driveway looks beautiful again, and we thank Master Concrete for the repairs.

We had our driveway completed in August 2015 by Master Concrete, the end result was a beautiful driveway and still is, although there are a couple minor issues on the stamped concrete near the doorway area including a hairline crack which is not easily visible although over time I am sure will be, the repairs we wanted were all reported well within the warranty period, within a month or two after the installation, although the company has yet to repair any of it or contact us to set something up, we are always told that we are on the repair list, well that was almost two years ago and still nothing.

Review has 1 previous version
Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

I'm sorry to hear that you were not looked after yet. Could you please email me your information along with a photo of the area so that I can look after this ASAP.
The Lady who worked here 2015 and 2016 is not longer here and I'm not sure you were ever put in the repair list. I do not have a Rick on the list. Could you email me or call the office so that we can make sure we can have someone out to fix your crack.
June 2018
I am so happy that everything has been repaired and sealed :) I believe Rick and Renee are much happier now that there place looks like new again. Thank you for your patience!

Mark F in Milton
Mark F in Milton
1 review Milton, ON
10/10

CUSTOMER'S FIRST !!

This is the second time I have used this company. I had aggregate steps poured several years ago which cracked in 1 spot during the warranty period. Master Concrete was quick to come look at the issue and correct it. Due to our positive experience with how the issue was resolved we decided to use Master Concrete again for a larger job. (Aggregate Driveway)

Shortly after the job was completed and again within the warranty period we noticed several chips and missing stones in the driveway. We immediately reached out to Master Concrete to have it looked at. It took some time to have someone come out to look but Jennifer and Lucy made it out and agreed that what we were seeing should not be happening. Herc also made a trip out to see the driveway. Master Concrete arranged for the concrete company that supplied the concrete to also come out to see the driveway. They too agreed this was an issue.

Master Concrete agreed to rip out my driveway and replace it. They would take care of all labor costs and the concrete supplier would take care of the concrete. All good right? Not quite. Because Master Concrete was having similar issues with the supplier's concrete they decided to switch to another supplier. When this happened the supplier decided not to honour their end of the job which of course was the concrete.

CUSTOMER'S FIRST

Master concrete is now on the hook for the entire cost of the job which includes ripping out the 4 car driveway, re-forming, re-pouring and finishing. This is all out of their pocket!

Obviously, not having any issues to begin with would have been ideal, however the true test of a reputable company is one that stands by their work and looks out for the best interest of their customers. (This is the type of company I want to deal with)

I would recommended Master Concrete to anyone looking to have concrete work done.

Thanks to Jennifer, Lucy and Herc for standing by your work and keeping your customers happy!

Approximate cost of services:
$6,000.00
2 of 3 people found this review helpful.
Was this review helpful?
Company Response

It's always a pleasure working with you Mark. We thank you for your review and believing in our company.
Thanks again
Lucy and the Master Crew

Chris from Oakville in Oakville
Chris from Oakville in Oakville
5 reviews Oakville, ON
10/10

Front Walkway and Driveway

They were phenomenal to work with. Their price was extremely competitive and they bailed me out of a pinch. I had lined up another concrete company as well as another paving company. The folks at Master Concrete were so good, that I was willing to lose my deposit with the other contractor. The crew was professional and diligent and the work was done fast. I would highly recommend them to any family and friends!

Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a pleasure working with you. We are very happy your enjoying the new look of your home.
Thanks again
Lucy and the Master Crew

Graciela in Toronto
Graciela in Toronto
1 review Oakville, ON
10/10

Beautiful walkway and patio!

Beautiful patio and walkway done last year! Very professional, excellent customer service and quality workmanship. We explained Tiago what we envisioned and he captured exactly what we wanted. Hercules (the owner) and his crew showed on time and finished the job leaving my house perfectly clean. The final results were better than we could have anticipated. It looks amazing. After the winter our patio was "stained". I called Jennifer and Hercules responded immediately and fixed it. Finish looks like new again.
It's great to see service excellence is not lost.
Thank you Master Concrete!

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a pleasure working with you. We are very happy your enjoying the new look of your home.
Thanks again
Lucy and the Master Crew

The Walters in Burlington
The Walters in Burlington
1 review Burlington, ON
10/10

Great Landscaping Partner

Spring is finally here and we've had a chance to admire and enjoy the beautiful new driveway, stone patio and walkway crafted by Hercules and his Master Concrete crew.

The Master Concrete team listened carefully to our vision, reviewed our plans, and allowed us to work with them to deliver the result we had imagined - on time and on budget!

Thank you, Master Concrete!

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a pleasure working with you. We are very happy your enjoying the new look of your home.
Thanks again
Lucy and the Master Crew

JRegan in Burlington
JRegan in Burlington
1 review Burlington, ON
10/10

Retaining walls and entrance stairway, garden paths and driveway

We have been clients for the past 13 years. They transformed our Ho-Hum entrance way into a sweeping curved stairway with a perimeter path extending around the house frontage.they have done our retaining walls, pathways and concrete repair after our water system burst( no fault of theirs). They have asphalted our driveway and we continue to have our aggregate stonework sealed every 2 years and it retains it original beauty.
Master Concrete engineer solutions for your structural problems. We had a collapsing rear stairwell wall due to earth pressure as it was below grade. They solved that 10 years ago and the wall remains straight and true.

We highly recommend their work and their administration. Don't hesitate give Jennifer a call

Approximate cost of services:
$13.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks John its been great working with you. Thank you for your business all these years.
Jennifer & The Master Crew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Concrete & Interlocking

Owned and operated since 1996.
Specializing in all Concrete, Asphalt & Interlocking.

CATEGORIES
Concrete Contractors
WEBSITE
https://masterconcrete.ca
YEAR ESTABLISHED
1996
PAYMENT METHOD
Cash, Check,visa,mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.