LawnSavers Plant Health Care Inc

Thanks for the feedback, we learn from the cues of our customers. Without that, we would be nothing. The most important part is when customers work with us throughout the season, We're not perfect, but by keeping open communication by email or phone, we can attend to problems that creep up very quickly and to your satisfaction, that way we both win! This is our Guarantee: http://lawnsavers.com/pages/visible-results-on-your-lawn-in-toronto.html

Thanks Lowell, Great customers know, and prove time & time again that when we work together, we are able to provide the best service in town! When you do your part, our products and service will make sure you have the healthiest and greenest lawn on your street!

Thanks so much for an honest and fair review. Great lawns take time. The problems on your lawn sometime seem like they creep up overnight, but they don't- they fester for months and sometimes years till the point (or damage threshold) that they out compete your lawn growth and get out of hand. We can make a big difference with natural and organic products, however even chemicals of the past took time to work and repair a lawn. Some problems can be fixed quickly, others can take more time. Afterall, plants are a living organism, and require care year after year for them to thrive. We appreciate your patience and following our professional advice to get your lawn back into shape. We are dedicated to helping you throughout every growing season so you can be thrilled with your green and healthy lawn!

Hi Mrs. Cho, I am sorry that you feel you were not treated well. We do everything in our power to make sure our service is top notch. We dont exist without a large trail of happy customers. That's why we do everything on our end to try and make sure the line of communication are open and to keep our customers informed on every visit in writing , not only of the things we need to partner with you on to get the best results, but also the details of how our service works including that our service continues each season, year after year. Plants are living organisms and require continuous care- just like people, eating nutritious food and exercising for one season doesnt protect you from future illness, virus etc. Similarly plants need constant care each growing season.
I confirmed that we did indeed inform you on your invoices, through 2 personally addressed reminder letters in November and February, and a courtesy phone call 2 days ahead before our first visit last spring (03/27/2010 01:29 PM - MACHINE answered Call Length: 72 Seconds)
We understand your needs can change and simply put, we do not want to come out to your house if you do not want us there. In addition we protect you by recording all phone calls in and out of our system to make sure accurate records are kept. I was unable to find a record of any cancellation from you.
That being said, I still want you to be happy, and I know that Jenny has called you to offer to make good on the situation some time ago. I sincerely hope we will resolve this situation to your satisfaction. Please contact jenny or I personally if I can assist.

Thank you CPA! Make your self known so I can provide you a small token of appreciation -thank you. ;)!
We work hard to make you happy and I know my team loves to get great feed back.
We also like proactive feedback so we can continuously improve. You can always call us at 905-707-9994 to let us know what we can do to get even better, or visit our website www.lawnsavers.com and provide us feedback through any of our forms.
I will personally review all feedback to ensure great service!

Thanks so much Mark. Just so you know, if you recommend us to any of your friends or neighbours and they sign up to benefit from any of healthy lawn programs, we'll give you $25 credit on your account. You can earn umlimited credits.
Your good word is the best advertising we can offer. Thanks again!

Thanks Dave,
George went by right after you let us know about the grass and replaced it. If for some reason it does not take- even after the winter, we will come back and replace it for you- no questions asked.
I let George know about your compliment and he was energized to hear it!
Anytime we can help, just let us know- Thanks for the kind words and referrals over the years!

Thanks Jon, however - it's not me- It's my team that makes it all happen! They are the main reason our lawns look great and our customers concerns are always addressed quickly and with real plant and turf knowledge.
They work hard to maintain top industry certifications so they know what they are talking about. Thanks for the acknowledgment, we appreciate it!