2 reviews Hamilton, ON Joined 2016/03/01

10/10

Insulation review in Hamilton

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

03/01/2016

The foam installers were professional and had a sense of humour! They graciously waited until I was able to crate my cat so we could be out of the house for 24 hours. They were quick to point out I had 2x4's and not 6's in the sunroom ceiling and would be entitled to a credit! Would highly recommend Insta-Insulation!

Job Price

Approximate cost of services:: $1,900.00

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Company Response: Hello CJ! Well, I guess the "cat's out of the bag" that our crews care for the health & safety of kitties as much as the rest of your family; make it a point that you get what you pay for, and only pay for what you get; and even like to clown around a little - all while taking pride in delivering their best work! On behalf of our crazy crew and the rest of the gang here at Insta, thank you for inviting us to complete your spray foam project and enjoy all of benefits of your investment! Sincerely, Crystal - Customer Care

Private User

Private User reviews Toronto, ON Joined 2016/02/29

10/10

Basement Insulation Project

Insulation review in Toronto

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

02/29/2016

I found that my experience at Insta-Insulation was a very positive one. I had excellent and timely service from my sales advisor as well as the crew that performed the work. I found that Insta was very customer oriented. Everyone did a job well done!

Job Price

Approximate cost of services:: $1,500.00

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Company Response: Hello Happy Customer from Toronto! Many companies claim to be 'customer experience experts' but at Insta, we believe the only person who can make that claim is the customer! Thank you for sharing your experience with our team and for letting us know that we got it right. We're very grateful that you chose us to complete your basement insulation work and we're confident that you're going to be pleased with your decision and investment for years to come! We appreciate your business! Sincerely, Crystal - Customer Care

Todd Robertson from London

1 review London, ON Joined 2016/02/25

10/10

Garage Insulation Project

Insulation review in London

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

02/25/2016

It was a pleasure dealing with your company. Trevor quoted the job. He arrived on the date and time promised. He provided a variety of options and quoted the prices for these options on the spot. Once I confirmed the job, I received a call to book an appointment to complete the installation job. The installer, Scott, and his partner arrived on the date and time promised. They were both professional and worked hard. The job was completed in a timely fashion and the job was well done.

Job Price

Approximate cost of services:: $2,500.00

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Company Response: Hi Todd! Keeping your project moving is a top priority and I know your were in great hands with Trevor, Scott and the team! Thank you for acknowledging their efforts - as you can see they aim to please! Thank you so much for taking the time to let us know that we met your expectations and for rewarding us with that shiny gold star. A big thank you from all of us here at Insta for awarding us your project and you can be sure that the pleasure was all ours! Sincerely, Crystal - Customer Care

Rodger in Waterford

1 review Canfield, ON Joined 2016/02/19

10/10

Rim joist insulation

Insulation review in Canfield

02/19/2016

A very pleasant experience right from the start. My basement was cold and drafty when the wind blew due to gaps where the rim joist met the sill plate. The fiberglass insulation that the builder installed was allowing drafts and dirt to enter the living space as was evident when I pulled out some of the fiberglass insulation. I went around the basement and could feel drafty conditions in a lot of spots around the rim joists. After removing the old glass insulation it was rather breezy in some areas. When the installers finished spraying the foam insulation around the rim cavities the difference in the temperature of the basement was amazing and NO MORE BREEZE. The installers were very professional, knowledgeable, and very neat. They told us they would be on site at 8:00am and they showed up at 7:58. This impressed both my wife and I. This is definitely an outstanding organization that I would highly recommend and call in the future for other insulation work that I plan on having done.

Job Price

Approximate cost of services:: $1,000.00

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Company Response: Hello Rodger! How excellent to hear that we were able to sign, SEAL, and deliver your spray foam rim joist project without a hitch! We couldn't be happier that not only have we blocked out your breeze with our product, but blown you away with our service in the process! Ha! :) Seriously though, Rodger, we sincerely appreciate your business and your lovely review has warmed our hearts as much as we've warmed your home. Thank you for choosing Insta-Insulation! Sincerely, Crystal - Customer Care

Private User

Private User reviews Markham, ON Joined 2015/09/29

10/10

Basement and Garage Insulation Project

Insulation review in Markham

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

02/17/2016

Right from the first call (Crystal) to book the initial quote, to the salesperson (Brandon), to the installers and customer service our experience has been great. Very professional and pleasant.

Jackie

Job Price

Approximate cost of services:: $1,200.00

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Company Response: Hello Jackie! A sincere thank you from me, Brandon, and your install team for taking the time to acknowledge our efforts. We couldn't be more pleased that you've had such a positive experience! And we're positive that the results you'll experience from your insulation investment will be equally as pleasant! Thank you for choosing Insta-Insulation, Jackie, and for taking the time to share your feedback! Sincerely, Crystal - Customer Care

Sean

12 reviews Ajax, ON Joined 2010/05/21

10/10

spray foam in basement

Insulation review in Ajax

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

02/17/2016

I am Extremely happy I chose insta-insulation for this work to be done. From dealing with Jeremy for a quote to setting up the appointment with Andrew and the crew that showed up to spray foam, I found insta- insulation very professional. I'm also very satisfied that although a small area was missed, Andrew has a truck coming back to hit the spot with spray foam.

Job Price

Approximate cost of services:: $2,400.00

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Company Response: Hello Vin! We are extremely happy that you chose Insta-Insulation to spray foam your basement too! And we want you to know that we value this awesome feedback as much as we value your business! I have no doubt that Jeremy and Andrew took good care of you and all I can say about our crew is that probably the reason that they missed that spot is because one of their capes got in the way, or there was some temporary interference with their x-ray vision! Lol! But no need to fear when Andrew is here, he'll have them back to fill that gap in a flash! Vin, we have thoroughly enjoyed working with you and we look forward to completing your project to your total satisfaction. And, we're always just a phone call away for any further questions or concerns. THANK YOU for your business! Sincerely, Crystal - Customer Care

Private User

Private User reviews Whitby, ON Joined 2016/02/12

10/10

Basement Spray Foam Project

Insulation review in Whitby

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

02/12/2016

Excellent service. Crew were professional at all times yet took time to explain the process and were very friendly. The product looks great but I can tell a huge difference in the basement room they sprayed. Great work! I have 2 other projects I'm working on and will be using Insta-Insulation for both.

Job Price

Approximate cost of services:: $1,300.00

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Private User

Private User reviews Hamilton, ON Joined 2016/02/12

10/10

Kitchen Spray Foam Insulation Project

Insulation review in Hamilton

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

02/12/2016

My experience with Insta-Insulation was exceptional. The office personnel were bright, personable and quick to relay information to the sales advisor and then get back to me. The sales rep was on time, accurately sized up the job and made a real effort to accommodate my timeline.

Of the four estimates I sought Insta was not just competitive, it was the best. The crew was on time, pleasant to deal with and thoroughly professional. The site was properly prepared, the job completed promptly, the clean up was excellent, and the effect of the insulation in my renovated kitchen was immediate.

In every respect Insta delivered beyond my expectations. I recommend Insta-Insulation to anyone who is serious about Closed Cell Spray Foam Insulation.

Job Price

Approximate cost of services:: $1,400.00

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Murv from Milton

2 reviews Milton, ON Joined 2015/04/04

10/10

Insulation Added to Garage Attic

Insulation review in Milton

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

02/11/2016

I was completely satisfied with your price and the 'excellent' job that was done. The contractors who came to my home were very professional, answered all my questions, and did an excellent job....Thank you!! I would gladly recommend your Company to any/all that ask and would even go on record by saying "this decision was one of the best choices I have made this year by having you help make my home more efficient".

Job Price

Approximate cost of services:: $1,200.00

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Company Response: Holy moly, Murv from Milton - this is marvelous! Or should I say "Murv-elous!" What a lovely review and we're tickled pink (but not that fiberglass stuff!) that you are so pleased with our work and putting your trust in our team. I would also like to go on record saying that you have been one of the most excellent customers to work with this year, and that your sparkly gold star and kind comments top the list too! We are confident that you made a great decision to insulate your garage attic to make your home more efficient AND comfortable, and we hope you enjoy the ongoing return on your investment! Thank you for your business, Murv, it's been our pleasure to work with you! Sincerely, Crystal - Customer Care

Alexis from Toronto

8 reviews Toronto, ON Joined 2014/05/07

10/10

Another amazing installation by InstaInsulation

Insulation review in Toronto

02/04/2016

This is the second time I've used Insta Insulation and I'm delighted once again. Punctual, neat, polite and professional throughout, from the original quotation (By Jeremy Stott) to the install.

I will definitely use these guys again next time I have opportunity to do more work on the house. And I recommend them al the time.

Job Price

Approximate cost of services:: $1,000.00

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Company Response: Hello Alexis! We live for encore performances and love it when the review comes back that the repeat rivaled the original! Punctual, polite, and professional is music to our ears and we want you to know that it has truly been a pleasure to perform on your project! Alexis, our sincere thanks for choosing to partner with the Insta team on your insulation projects and for your wonderful recommendations. When the time is right at your end, we look forward to making our next performance a hat trick! :) Sincerely, Crystal - Customer Care

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