Insta Insulation

Insulation
ON Brantford 751-2522
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Write a Review

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HomeStars
Insulation
Insta Insulation
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75%

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Reviews by rating (past 12 months)

Reviews for Insta Insulation

Average customer rating:
9.7 10 (576 reviews)

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Tom from Toronto
Tom from Toronto
15 reviews Toronto, ON
10/10

Great Service

I had Insta, remove vermiculite, completely re insulate my attic and do some spray foam work for me during major renovation. The service was great during that project.

As things always, happen, I had a leak this past winter and was worried about the insulation in the attic. When I reached out to my Insta adviser, Jason, about what it would cost to inspect the insulation, he offered to come over at no charge. Thankfully nothing was damaged during the leak, but after sales service such as that shows the true color of a company. Thanks Insta!!!!

Approximate cost of services:
$5,000.00
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Company Response

Hello Tom! When you invest in the Insta-Insulation team, you're investing for the long haul! Our philosophy is that problems are always going to arise from time to time but it's how you handle them that counts. I'm so happy to hear that Jason was able to inspect your spray foam work and confirm that no harm was done by your leak! It was a pleasure working with you on your attic project and now you'll always know we're just a phone call away if you need us! Tom, a sincere thank you for sharing this experience with others and for putting your trust in the Insta team. Wishing you ongoing comfort and peace of mind with your insulation work. Sincerely, Crystal - Customer Care

Anthony
Anthony
2 reviews Hamilton, ON
10/10

Wow, a company that actually provides customer service.

I'm not an easy client to deal with. I ask a lot of questions and take my time before committing to spend 5k on a project. Out of the countless companies I called, Bruce Jackson of Insta-Insulation was the only rep happy to take the time to answer my questions. He came to my house twice before the project. Even more impressive is that he came after the project was completed (after payment was made). I find that very few companies actually focus on creating a good customer experience. That is why I decided to create an account on this site and write this review. I should also mention that the finished product was amazing. However, it was the customer service that was truly exceptional.

Approximate cost of services:
$5,000.00
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Company Response

Hello Anthony! As you can guess by my title, customer service is extremely near and dear to my heart so your incredible account of your experience with Bruce and our company has left me jumping for joy! For me, the hope of delivering work that earns fantastic feedback like yours is what gets me out of bed each morning and I'm pretty sure I can speak for Bruce here too! Anthony, thank you so much for choosing to put your trust in the Insta-Insulation team with your hard earned dollars. We are very grateful for your business and your exceptional review of our efforts! I am confident you will remain as happy with our services in the years to come, as you are right now! Sincerely, Crystal - Customer Care

Private User
Private User
Private User reviews Mississauga, ON
10/10

Home Insulation

Absolutely best value.

60 year old house, no vapor barrier 20 pot lights, always winter ice dams. Removed old insulation, booted the pots, sprayed the plaster, vented all soffits, upgraded attic vents, fixed bathroom exhausts, fixed faulty plumbing vents, and blew in new cellulose insulation. No more ice dams, no more damp drywall in bathrooms, quieter, winter/warmer, summer/cooler house. Highly recommended - this review is written 9 months after the job, because i wanted to see it through a winter before what I expected to be a glowing review and I was not disappointed.

Approximate cost of services:
$7,000.00
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Company Response

Hello Happy Customer from Mississauga! We certainly aim to please and love it when a customer experiences immediate results but we'll never get tired of hearing stories of the long-term results of our work! As your wonderful account of our services clearly demonstrates, there's more to adding insulation, than just adding insulation! The devil is in the details, as they say, so our mandate is to take care with each step as if your home were our own. Your glowing review certainly has put a glowing smile on our faces and the whole team sends a sincere thanks for investing in us to deliver as promised on creating a more comfortable and energy efficient home for you and your family. It has been a pleasure working with you! Sincerely, Crystal - Customer Care

Tom from Markham
Tom from Markham
5 reviews Toronto, ON
10/10

Insulation On New Custom Home

While building our new home my wife and I met many contractors. We highly recommend Alex and his team for all your insulation needs. They are professional, prompt, clean and extremely knowledgeable. They ensure the job is done right. Insta-Insulation was responsible for spray foaming all the wall cavities on each floor(basement, main and second). The floor joist ends. Full blown in cellulose for the attic. They were very thorough on how they applied all the accoustic seal and the poly with the batts on the tray ceilings ensuring that it was done correctly. The temperature is very consistent throughout the whole house. The spray foam is definitely worth the extra cost. We have the same energy bills as our old bungalow which was half the size.

Approximate cost of services:
$15,000.00
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Company Response

Hello Tom! Wow! How fantastic to receive your wonderful words about our work! We know how stressful a new home build can be so our goal is to ensure that each member of our team from Alex on down instills the confidence and delivers the peace of mind that your home and family are in good hands with Insta-Insulation. As you have indicated, the results speak for themselves when you have the right team on the job and we are incredibly grateful for the investment you have made in our services. Thank you for taking the time out of a very busy schedule to give us your feedback and we couldn't be more pleased with the success of your project! Wishing you a lifetime of happiness in your new home! Sincerely, Crystal - Customer Care

Grand River Renovations
Grand River Renovations
2 reviews Brantford, ON
10/10

upper floor renovation

We gutted our entire upper floor. We took out the attic and went with cathedral ceilings.I had Bruce from Insta out to give an estimate on the foam insulation. He recommended we put 5 inches in the roof structure and 3 inches in my walls. Wow what a professional crew. They covered everything and not a single bit of over spray anywhere. This is the second time we have used Bruce and his crew in our home. We are very pleased and would highly recommend Insta Insulation to anyone considering foam insulation. Almost any company can apply foam but Insta can do it professionally quickly and clean.

Approximate cost of services:
$3,100.00
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Company Response

Hello Grand River Renovations! We are humbled by your wonderful remarks and feel especially proud to earn your gold star because no-one knows what it takes to deliver on a project like another contractor. If we can measure up to your standards, we know we're doing something right! On behalf of Bruce and the install team, we're sending a heartfelt thanks for taking the time to share your feedback and for your continued business. We look forward to continuing to live up to the standard of excellence that has been set and that is always deserved! Until next time! Sincerely, Crystal - Customer Care

Tony Gagliardi from London
Tony Gagliardi from London
1 review London, ON
10/10

Attic Insulation Project

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Trevor went above and beyond. He was very knowledgeable and actually made a second visit to my home to answer some other questions i had. The installers arrived on time and completed the job in a timely fashion. I will definitely use them again Tony London ONT

Approximate cost of services:
$900.00
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Company Response

Hello Tony! We couldn't be happier to hear about your excellent experience with Trevor and our install team! They earn a gold star in our books every day, but most importantly, we're thrilled that they've earned one in your books! Thank you for your kind words and there's nothing we like to hear more than you'd do it the same all over again if you had to. :) Your time and your business is appreciated! Sincerely, Crystal - Customer Care

Mattie Smith from Caledonia
Mattie Smith from Caledonia
1 review Caledonia, ON
10/10

Spray Foam added to Basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are very happy with the service we received from Insta! Bruce was extremely quick with our quote and we were surprised by how affordable it was compared to regular batts of insulation. The guys that came out to spray foam our basement were very friendly, and quick. The entire process couldn't have been easier.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Company Response

Hello Mattie! Thanks so much for your shout out to Bruce and the boys that came to spray foam your basement! As you can imagine, the whole process is definitely a team effort and we're thrilled to hear we hit a home run with our product, price, performance, and process! It was a pleasure working on your project and we sincerely appreciate your business and your wonderful review! Now it's time to take it easy and enjoy your cozy new basement! Crystal, Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Insta Insulation

Insta-Insulation has been satisfying customers since 1991, delivering superior Insulation Removal Services, expert Spray Foam installations and installing Attic Insulation to new and existing homes in The Golden Horsehoe, and South Western Ontario. As the official insulation contractor for Mike Holmes of Holmes Inspection, Love It or List It, Bryan ...
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