Hometurf Lawn Care Service

So far have been pleased with this service over the past few years and have shared service with a neighbour on adjoining front properities.
Keep up the good work and we will continue to be a loyal customer.

Hometurf was recommended by a friend as their service is good and timely while the price is reasonable. I was able to get a discount as well because of their promotion so all in all, I'm satisfied.

In 2016, I paid for the complete program package, for my lawn. This lawn care package comes with several things including Mechanical Core Aeration and over-seeding (which is typically done after the aeration). Unfortunately, the mechanical core aeration and overseeding was not done. I called to let them know and the only thing they offered was to do it in the spring of 2017 for free. I used the company in the previous year (2015) regarding my lawn care and was happy with the results, so I decided to accept their offer and purchase a cheaper lawn care package.

We had changed from another lawn care service,with whom we have been for many years, to Hometurf as they offered a better price for similar service. We are in our second year with Hometurf and are quite satisfied with the results. Similar results for a lower price seems like a better deal

Great service,get positive comments from random people on the street on how great my lawn looks.Have used this service for the past five years and couldn't be happier with the results.

Not happy & disappointed - extremely poor customer service. Called and sent them an email as well explaining problem. Received an e-mail response that they would get back to us. Its been 4 days - have not heard anything.
Called back today and cancelled service as we have had them for several years and our grass this year is horrible !!

Hometurf comes a few times in the spring/summer season, and they are always on time, and the grass has never looked better. Ever since we started with then there have been little to non dandelions

Every year, the labour that is hired has a problem with my house. Either they cannot figure out how to open a gate to the backyard, or miss either side of my front yard. This is not strictly the company's fault.

This year has been exceptional. Early Spring Fertilizer on Monday April 17th, 2017. Missed the backyard and half the front yard. Called and was assured someone was coming. No response so I emailed, they came out Tuesday April 18th and got the back yard, but did not do the rest of the front yard.

And it's pretty easy to tell (aside from my security cameras), there is no white fertilizer pellet anywhere on that side of the driveway. So I called on Tuesday night and was assured someone was coming out. Nobody came out, so I emailed Thursday April 20th in the evening. No response.

I'm not a big fan of airing my grievances in public, in fact this is the first time, but the amount of time I have wasted calling to get them to complete the job is unacceptable.

This will be my last year, and I am contemplating alternative measures if I am not satisfied. So far, paid for a service that was not rendered in full.

Based on those details it should be clear what my address is as well as the user name. I would appreciate it if someone from the company reached out, got this done right, and assured me this was not going to happen again.

I have been using hometurf for last 3 years. Competitive pricing and professional services. Never had any issues with the service. My lawn is well maintained and healthy. I'm happy with the service and recommended hometurf to my neighbour and friends.

Thank you hometurf.

Regards
Arfeen

They have seasonal workers so depends who you get. Each visit a different guy would comes. Some were very careless, one of them damaged our concrete (chipped) while working. Then a guy came and left a note that he fertilized and killed weeds but there were only 3 dandelions brown in the front lawn and no fertilizer granules to be seen. Basically he did not do what he said. I called Hometurf and complained. They said they will send someone else. I said no and did it myself. I never hired them again!!!