We shopped around for this very important purchase and after meeting with a number of sales reps, Joe stood out at being the most knowledgeable by far. He offered the most options in terms of style of doors, available glass for the doors, locksets, sidelights and also assisted with choosing a style that most complimented our home. The doors are all built from scratch and the glass is ordered in and therefore it does take some time for completion and installation (we purchased in October and did not have it installed until the end of January), but they are well worth the wait! We also had an issue with caulking falling from around the outside of the door onto our stoop the night after installation, but Tony and Joe addressed this issue promptly and we have had no further issues. We receive compliments on the new door all the time, and the light that it lets into our home is incredible. We are very pleased.