We had a terrible experience with Hickory Dickory Decks. Contractors would show up one day and then we would not see them for days or a week. Very poor communication. 2 week timeframe turned into a 3 month project. Poor quality workmanship. Would never Recommend them.
- Approximate cost of services:
- $15,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Eileen,
Thank you for taking the time to write your review about Hickory Dickory Decks. We are extremely sorry to hear about your negative experience with your deck, as we take customer service very seriously. We remember your project and the issues we had with the carpenter assigned to build your deck. In the end we corrected our mistakes that were made and that particular carpenter is no longer working for us. Again, we apologise for your experience and if there is anything we can do for you at this time please let us know.
Hickory Dickory Decks Management