Gem Windows and Doors

We liked the initial sales consultation that was provided, and the price was comparable to a brand name box store. As well, the installation was handled professionally with little mess or disruption to our finished home.

Our biggest issue was we had the initial consultation on October 22 and installation January 4. While we made a change to the original order and added in another window, it shouldn't have extended the 4-6 week expectation that was given to us to 10 weeks.

We would still use Gem again in the future if the product/price meet our needs. We will provide Gem's name to friends if asked for a door/window place.