Clera Windows + Doors

Very nice windows. Pat Herne was very promt in responding too a quote request. Very explicit in explaining the benifit of his product. After providing a full construction print and countless emails explaining in detail what was needed he assured me many times that clera was the best window for this project. Pat and the representative's at fm industries totally over looked the details. There was countless mistakes and missing items. Pat was very quick too demand extra payment on top og the agreement and has yet too fix the smallest details he overlooked.
November 12th. 2013.
Thank you too the Mangememt at Clera for committing too resolve my issues regarding this order. This was clearly a case of misunderstanding on both part. I truly appreciate you willingness too compromise.
Dec 18th.
After reaching another agreement( in writing) clera fails too follow through with its commitment. Most problems were fixed. The managment cheaply neglects the smallest and easiest details.

We had all 12 windows & 2 doors replaced in our house. I am happy with my new windows. The installers were great they completed the job in no time at all. I have yet to put up my window coverings because I don't want to cover my windows that was a month ago now.

We had 8 windows done in our home by Dave B. Dave was very professional and did a fantastic job on all of the windows. He was quick and did a solid job on each one. He was always available if we had questions, and was always on time. Will definitely recommend him and Clera to all of our friends and family. We're looking forward to getting the rest of our windows done by him in the future. Thanks so much!

Two years ago my wife and I bought a new front door and some windows from Chris Larock at Clera. The windows are great, the door is great , they look beautiful and we have had lots of compliments on them.The install was neat and clean, very professional. Two weeks ago we had an issue with the deadbolt malfunctioning, I called Chris and within fifteen minutes he had sourced me a new cylinder for my lockset from the manufacturer ,and we had it fixed in no time flat. I would not hesitate to recommend Chris Larock at Clera . His service and attention to detail are nothing less than remarkable.

Recently installed replacement windows & frames. Amazed with the product and Rick (salesman), who is very professional, friendly, promptly answered my questions and definitely a man of his word! The installers who also removed the old windows and frames were awesome, precise and so neat. A perfect job and incredible team!! I cannot thank them all enough!!

We were very impressed with our Clera rep Vick and signed on to replace 11 windows.

Vick is very pleasant to work with and was very patient with us as we had many questions about the project. Vick cares about his customers and wants them to have an excellent experience - and it shows. Vick was there on the day of the installation and followed up with us after the job was completed.

We felt confident about our order knowing that we were going with the right selection of windows. We even replaced a couple of leaded glass windows. The windows are excellent quality and they look fantastic!

We were also very impressed with the installer Arian. He did a fantastic job replacing our windows to perfection.

It was a real pleasure to work on our project with Vick and Arian.

I would definitely recommend Vick at Clera Windows and Doors.

We used cleara windows twice and both times everything was on time. We deal with John from the Pickering office and he was great with his product knowledge and offering the best product for what we're looking for. The installers were Great too. We would use and recommend cleara.

I have used Clera recently for replacing the old windows on the main floor of my house and I was quite pleased with the quality and neatness of their work. Vick Dhawan was very pleasant to deal with at the time we placed the order with him. He also showed up on the day the window-installers came over, to ensure that everything would be smooth and, subsequently, called a few days later to enquire if there were any concerns that we had. Ramesh and his assistant who installed the windows did a great job with the installation. I intend using the services of Clera for replacing the windows of my basement as well, in the spring of next year.

We have had the opportunity to use Clera windows on 2 occasions over the last couple of months due to renovations. One in the kitchen the other for the bathroom. In both occasions we dealt with john van den broek who was very helpful , professional and ensured the windows were on time and exactly what was required. Fantastic service and quality. Would definitely use Clera windows again.

We had gotten several quotes on new windows and doors and Clera was the most competitive and by far a superior product !!! John and Cindy van den Broek were very helpful in answering all our questions with regards to the product and the status of our order and install date. The crew that installed the windows were very courteous and professional and completed the job to our expectations and then some. We have had many comments from family and friends with the look of our new windows and doors and have had neighbors inquire as to who we used to purchase and install our windows as they have changed the appearance of our house substantially!!! Thanks to John and his team for a fantastic job!!!! We will definatley be passing on your company information