We had Clera replace kitchen, bathroom and loft windows before and the service and price were good. Window quality including cranks and locking mechanisms are mid-range but suitable. This time we had 100 year old basement windows replaced with awning windows. New windows are smaller view-wise due to frame and mechanics but work well. Good installers and very patient with my questions. Front porch double-hung window was to the frame. Clean install although I would have appreciated some direction in future removal of windows for cleaning. Main issue is the caulk off-gassing. Now this is a small thing for most but not when your wife has asthma. Serious problems ensued. Suggest to Clera that they advise clients of effects and take more time having installers explain window functions in the future
- Company Response
Thank you very much for your suggestion. We are always keen to listen to our customer's and to receive their feedback. This is the best way to improve our products and services and maintain our customer's satisfaction.
Once again thank you for your feedback and the 7-stars.
Enjoy your new windows in good health!