Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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Lostagain in Welland
Lostagain in Welland
3 reviews Welland, ON
8/10

Total window replacement in raised bungalow

Replaced all 13 windows in an older raised bungalow. The pricing wasn't the lowest (or highest), but based on word of mouth, we went with FM. Good decision. They all fit perfectly - no shimming, filling, or covering up with extra trim. I was amazed at how well they fit in the existing openings. Most didn't even have a sliver of light showing anywhere around the frame. A small bead of caulking around the inside was all it took to finish them off.
Speaking of caulking, Cliff was an artist with a caulking gun! And no slouch with the forming brake for the capping either. The whole job was done in a day and a half.
Great job!
The after-sales issue concerned replacement of an obscured-glass bathroom window which was supplied with clear glass in error. Due to lost paperwork and our tendency not to make pests of ourselves, it took close to 5 months to get it replaced. Like I said, it most likely would not have taken so long if we had called earlier and more often to enquire as to the status of the replacement.

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Previous versions of this review:

Lostagain in Welland
Lostagain in Welland
3 reviews Welland, ON
5/10

Total window replacement in raised bungalow

Replaced all 13 windows in an older raised bungalow. The pricing wasn't the lowest (or highest), but based on word of mouth, we went with FM. Good decision. They all fit perfectly - no shimming, filling, or covering up with extra trim. I was amazed at how well they fit in the existing openings. Most didn't even have a sliver of light showing anywhere around the frame. A small bead of caulking around the inside was all it took to finish them off.
Speaking of caulking, Cliff was an artist with a caulking gun! And no slouch with the forming brake for the capping either. The whole job was done in a day and a half.
Great job!
NOW THE BAD NEWS: The only issue with this installation was what I considered a very minor mixup (hence the great initial review) - the glass for the basement bathroom was clear instead of the obscured (privacy) glass that was ordered. It was noted on the receipt, and we were assured replacement panes would be supplied and swapped out. Unfortunately we paid in full, instead of holding a portion back until that was done. Four months and a number of phone calls later, still no privacy. We had been assured that "it should be on the next truck", but business in the Niagara Peninsula must be non-existant, since they must not have had a truck here for over a month! ALWAYS HOLD BACK AT LEAST 10% UNTIL YOU'RE SURE THE JOB IS COMPLETE!!! Long as they have their money, they don't seem to care.

1 of 2 people found this review helpful.
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Lostagain in Welland
Lostagain in Welland
3 reviews Welland, ON
10/10

Total window replacement in raised bungalow

Replaced all 13 windows in an older raised bungalow. The pricing wasn't the lowest (or highest), but based on word of mouth, we went with FM. Good decision. They all fit perfectly - no shimming, filling, or covering up with extra trim. I was amazed at how well they fit in the existing openings. Most didn't even have a sliver of light showing anywhere around the frame. A small bead of caulking around the inside was all it took to finish them off.
Speaking of caulking, Cliff was an artist with a caulking gun! And no slouch with the forming brake for the capping either. The whole job was done in a day and a half.
Great job!

1 of 2 people found this review helpful.
Was this review helpful?