Dennis the salesman was pleasant to deal with & professional.
There were some issues however they aggressively reached out to see if they could do something to correct it.
After a recent storm, I found that the windows were not sealed properly - it was literally dripping water from underneath the silicone seal. I am confident that if it was properly inspected before installation, this issue could have been circumvented. It seems like the job was rushed and there was no genuine care as if they were working on their own window.
Also, there were dents, deep dug out marks, and peeled paint from the interior as a result of the installation. I had to invest time, money & effort to have this fixed & re-done.
In addition to this, I felt that I had to wait quite a long time (a few weeks) between deposit & installation given that there were only 4 small basic windows- but I will not complain about this because I am not certain of the industry average.
Dennis the salesman was pleasant to deal with & professional.
- Approximate cost of services:
- $1,800.00
- Company Response
Hi Rawl- We've left several messages on your cell phone and have yet to hear back. Please call (905) 738-1870 ext 240 to arrange for a service crew to inspect your installation. This is the first we're hearing about your situation and, if we've done something wrong, we'd love to repair it!