Fieldstone Windows & Doors Ltd

I have now had the windows from Fieldstone for 8 years and already the trim on every window has cracked where it is attached to the window frame.

The insulation is likely non-existent. The breeze that comes through the window frame of every window can almost blow a candle out.

I tried getting them to come out to my place in the winter (2016/2017) to review the situation, but they stalled in 2017 to the point where it was no longer beneficial to test the windows. They used the excuse they were training a new person.

Now this year when I want to have them out, they doubled the service fee and will charge kilometers. And again they are training a new person.

If they were so sure of their workmanship, they wouldn't be charging this high rate. They only offered a 5 year warranty and for good reason for them.

I would not recommend them at all to do your windows. I included a picture of the trim so that everyone can see how it is separating from the frame. Sorry, I cannot show the candle blowing in the window from the lack of insulation.

Update Feb. 2018

Ken the owner called and came out to inspect the previous work and found the insulation had not been properly installed. Within the next business day they had a repair man out to our house. He checked and repaired all the windows that had issues.

The work was done extremely well. All windows are now sealed tight and we no longer have a draft coming in.

Thanks Ken.

Very unprofessional, first of all the person who came to the home dose not know how to take measurements of window frames. When windows were delivered, they did not fit. Guys trying to installed them where extremely upset that they started to rip my existing framing out. The existing front window is a 3 piece set, individual windows. They tell me it would have been better to install a window from brick to brick. I was not planning a brick to brick window instalment. Installers safety concerns for others was non existent. Kept throwing ripped out window framing onto the ground below with no regards for others. Would not recommend.

We had all of the windows in our house replaced, with Fieldstone both supplying and installing the windows. We selected a colored exterior and a white interior on the windows. The actual installation workmanship was excellent, and the flashing and caulking color matched the window exterior color beautifully. Also, the installation crew did a great job covering flooring and carpeting during the installation, to prevent things from getting dirty or damaged. Overall, this large project went very well.

Please give a huge thank you to all involved at Fieldstone for the work they did on design and installation of our front door.

Eveything went well, even though it was an unusual situation. It looks absolutely beautiful and I love how it has turned out.

I would highly recommend Fieldstone Windows! Quality products and a reasonable price. Everyone from the owner, administration team and the installers were professional and great to deal with. You won't go wrong with Fieldstone!

We recently had the majority of our windows replaced in our home which we knew was going to be a large job. Fieldstone delivered exceptional service from start to finish and we couldn’t be happier with the end result. From our early interactions with Rose, to onsite final measurements by Ken himself, the office staff Monica/Rapunzel and to the install team at Fieldstone, Igor and gang, everyone was fantastic- very knowledgeable and professional. Our questions were always answered quickly and the whole team was very efficient. The quality of work is top notch. Fieldstone even helped us out installing the hardware/locking system on our existing French door. Thank you Fieldstone! We are very thankful we selected your team for our window install and would not hesitate using you again and recommending Fieldstone to others.

We had Fieldstone install a family room three panel window and a fibre glass door. We want to thank Rose the salesperson,Monica the front office person and Igor the onsite installation person for their courtesy, product knowledge,availability,and professionalism at every stage of this project. It truly is the people that make a company stand out. A testament to the finished product was provided by the painters who came in after the window and door installation was completed. They were very impressed with the window frame job as they have seen many windows that were sloppily done with gaps between wall and window frame. Well done Fieldstone

They communicated we'll. When we had questions and requests for amendments they were very flexible and accommodating.

I had my front of the house done by Fieldstone Windows and the experience was great! The sales person was very knowledgeable and friendly. She went out of her way to help us and accommodated our busy schedules to meet us on the weekends and after hours. The windows were booked fast for installation and the installers were very professional, nice and helpful! They worked hard and fast, they were careful of our things in the house, they cleaned up after as well. We are so happy with everything we can't wait do phase 2 for the back of the house soon! Highly recommended company!!!

Fieldstone did an excellent job with our windows. The sales rep was wonderful. The installers were fast and efficient. The whole process from beginning to end was seamless. Highly recommended!