Fieldstone Windows & Doors Ltd

Windows & Doors Installation & Service
4160 19th Avenue Markham ON L6C 1M2
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Reviews for Fieldstone Windows & Doors Ltd

Average customer rating:
9.2 10 (108 reviews)

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taylorel
taylorel
2 reviews Oshawa, ON
7/10

New Windows and Doors

NOTE: After reaching out to Fieldstone Windows and posting the following review, the owner of the company did visit my house and take a look at the issues. The repairs were made shortly thereafter by a skilled tradesman and I would now consider the service to be satisfactory.

Fieldstone windows started off great and the windows they installed were well done. They did leave quite a mess in my garden however with bits of metal etc. The doors took an extremely long time to arrive due to COVID which is common and understandable. However, Fieldstone still held on to a large amount of our funds for many months and then expected payment before the job was completed and a quality check occurred. I found this unprofessional.

The worst was the state they left the trim around the interior of the door frame. I know plaster is difficult but at least make an attempt to repair or cut the trim to the right size to cover the holes. I called Rose the sales rep and she said "ya, plaster does that". Not the answer I was hoping for. I can't go along with the other excellent reviews unfortunately. I would not recommend. Very overpriced for the service and quality.

Review has 1 previous version
Approximate cost of services:
$30,000.00
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Company Response

Thank you for your comprehensive feedback. We will review the situation with our installer.

Hi, we would like to visit to review the situation. Our office will set up an appointment at your convenience for the owner to visit.

Hello again, we met with you to review the concerns and agreed that there were issues that needed follow up. We sent a technician out to resolve the issues and your feedback indicated you are satisfied with the results. Please accept our apologies and hope you have many years of enjoyment with your new doors.

keith
keith
4 reviews Toronto, ON
10/10

Most amazing experience

What an amazing experience from this company, The Sales rep Rose was fantastic and even though i think i know what I'm doing she made some design suggestions that made all the difference. he quality of the door is over and above what i am used to ( have used three different companies in the past) The modern lines and mechanisms and hardware are top notch. The support team and installation was so smooth they cleaned up after and it looks amazing so happy

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the kind words. We will pass on your message to Rose. We hope you are enjoying your door.

Jacqui T.
Jacqui T.
6 reviews Toronto, ON
10/10

Replacing garden doors with sliding patio doors

I had used Fieldstone Windows & Doors in the past for replacement of my front entry door & front windows. I was extremely satisfied with the whole process & the transformation to the curb appeal of my home was amazing! Therefore when I was ready to replace old garden doors with new sliding doors, I had no hesitation in contacting Fieldstone again for this project. Once again, I experienced excellent customer service from the whole team. Everyone I dealt with, from the office staff to the final installation, were respectful, knowledgeable & very helpful. I am delighted with the finished project.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind remarks. We will pass them on to the team, it will make their day.

David in Toronto
David in Toronto
4 reviews Toronto, ON
10/10

Windows & Doors For Century Home Renovation

Fieldstone Windows & Doors was a pleasure to work with and an asset to my home renovation project. The people who work there are very friendly, knowledgeable, and passionate about the work they do. They sell quality products and I am very satisfied with the windows and doors they installed on my home. The windows are the perfect sleek design we were looking for, and the door is exactly what we imagined. I would definitely work with Fieldstone again and I recommend them.

Approximate cost of services:
$30,000.00
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Company Response

Hi David, great to hear you are pleased with the results.

Private User
Private User
Private User reviews Markham, ON
10/10

Door replacement for sliding doors

Customer service was great from the initial visit to the final installation follow up. The installers were extremely professional and did a high quality job with the install. They were very clean and meticulous.

Approximate cost of services:
$6,600.00
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Company Response

Thank you for your kind words. We are pleased you were happy with the results.

godfrey.mau
godfrey.mau
0 reviews Toronto, ON
10/10

Full window replacement

We had Fieldstone come out and replace all the windows in our 1980s built townhouse. There were a lot of challenges with our job, given the height of the house, access to the top and to the back, and the style of windows we have (two very large bay windows as well as four arched windows on the third floor).

We have done a few renos since we moved in and I have never had such great contractors before. Gevorg and Ovik’s were punctual, hard working, professional, and total perfectionists. They treated our house like it was their own, and with a level of care and respect that went above and beyond my expectations.

To everyone at the Fieldstone team (Ken, Rapunzel, Daffodil, Luiz) - thank you! We are very much looking forward to having our front doors replaced by your team in a few weeks’ time!

Approximate cost of services:
$25,000.00
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Company Response

Thank you for the review Mr. Mau. The home looks fantastic and we are extremely proud of our team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Absolutely beautiful work!

We are thrilled with our Fieldstone windows. We live in an old Edwardian house and Fieldstone replicated the original leaded windows so that we could replace them while maintaining the original style to perfection! Every step of the process, from the first call to installation, was seamless. We would recommend them to anyone looking for new windows or doors!

Approximate cost of services:
$20,000.00
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Company Response

It was a pleasure working with you on your home renovation project. Thank you for giving us the privilege.

Anna in Kitchener
Anna in Kitchener
1 review Markham, ON
10/10

Windows

The windows look exactly as we expected. Its early to speculate how good they will be. The workmanship and overall communications between us were superb. I am using them again shortly.

Approximate cost of services:
$3,500.00
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Company Response

That is great to hear. Call us when you are ready.

Private User
Private User
Private User reviews Toronto, ON
10/10

New window installation

This is the third time that I've used Fieldstone, and every experience has been an exceptional one. From the initial consultation with Rose, to Ken's pre-planning on measurements, through to scheduling and installation- every person along the process has been friendly, very professional and consistently customer- focused in how they managed my questions & concerns (especially during these pandemic circumstances). The installation team were fantastic and incredibly thorough. I don't have many windows left to replace in my home but I'll certainly come back to you to do that work. In the meantime, I highly recommend this company to others.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review and kind words. We are thrilled that you continue to trust us with your home renovations.

janehillier in Markham
janehillier in Markham
0 reviews Pickering, ON
10/10

All windows replacement.

A huge thank you to Fieldstone Windows and Doors for an amazing job installing all new windows in my house. The front of the house was completed in 2019 and the remainder in 2020. I couldn't have asked for a better experience. From my first meeting with Rose who was so helpful in helping my find the style and colour of windows that best suited my house to the talented installers who skillfully made the vision a reality and to the administrative staff and to Ken ( the owner )
I wouldn't hesitate to recommend them to anybody.

Approximate cost of services:
$27,000.00
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Company Response

Thank you for your kind words. We are pleased you are happy with our service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fieldstone Windows & Doors Ltd

Fieldstone Windows & Doors (Fieldstone) has been providing exceptional sales and installation to the GTA and Central Ontario since 1997. We specialize in providing custom window and door products and installation for your individual home, not in giving you cookie cutter solutions. Fieldstone has a reputation of taking on the ...
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