Express Rooter Plumbing

Express Rooter came within 30 minutes of booking the service call. Jason's knowledge about what needed to be done was exceptional. Jason explained the job that had to be done really well and was able to find the "clean out" pipe for us which was buried in the front yard. Because of that, the City of Toronto is now able to come to replace the broken sewage clay pipes. Jason was upmost professional and I would recommend Express Rooter to anyone in need of plumbing repairs.

Service was provided the day I called although my issue was not an urgent one. Through a step-by-step process Jason showed me why a recurring problem we have had is, actually, a completely different issue than what we thought. The problem isn't tree roots in our drains but an aging stack. Through detailed explanation and a process of elimination I was shown how the problem was identified. Feels great to be an educated consumer.

My kitchen sink's strainer and trap broke. I called Express Router...they said that their earliest appointment was the evening.

When they couldn't make it, they called my wife twice to say they were sorry and would be there first thing the next morning.

Robert came mid-morning as promised and pointed out that not only the strainer was broken but the trap adapter as well. He ensured that nothing else needed to be replaced. He was quick, he explained what he was doing, cleaned up and offered me $25 off my next service call.

They sent someone over immediately. They promised within the hour and they delivered. I'm accustomed to waiting all day for service people to show up. It was a pleasure to deal with a company that values my time.

We were very pleased with the overall experience with Express Rooter. Even though it was only a drain inspection, the equipment and tools used provided us with a very detailed view of the current condition of our drains (50+ yr old home)
The cost of this service was very reasonable compared to other companies. I would highly recommend them in the future

Our toilet was giving us issues. We called a number of companies but noone could fix our toilet. I checked the website and found this commpany. They checked out the problem and immediately fixed it on the spot. Our toilet is now working properly and has been since it wa fixed.

I called Express Rooter (as seen on Holmes on Homes)and someone was out within 1-2 hours. He was professional, respectful, nice, oh and HONEST. He was very helpful and he will be back in to install my new bathroom. One word - reliable!

I found Express rooter service to be extremely helpful, professional and knowlegeable... I had a basement flood ... I called twice..both times... service was timely, explained all aspects of the problem in layman's terms and got to the root of the problem.... A special thanks to John in office central..for his great insight..... L Eisen ( retired teacher)

Called ExpressRooter to request a plumber to come find out where the hot water in my basement floor drain was coming from and to stop the running water. Robert Wallbank showed up on time the following day and he quickly determined that the faucet on my laundry tub needed replacement. He prepared a written quote and said he'd come back to do the work if I decided to choose ExpressRooter Plumbing. I called the office the next day and Robert came out on time and replaced the laundry tub faucet very efficiently. The hot water leak has stopped and I'm happy with the service.

We had Express Rooter out on two occasions for plumbing and drain issues and were very pleased with their knowledge and professionalism. Jason and Vlad were both courteous and personable. They answered questions politely and thoroughly. They used a price list to quote the job so there was no mystery pricing and pressure to sign on the spot. We have a lot of confidence in this company and have already recommended it to others. Thanks guys!