Dr Green Lawn Care Services

Yeah they are pretty bad. My last treatement had no fertilizer on the ground (no granular bits) and calling them to reapply this yielded the same non-treatement. Weed control is also non-existent -- we have had them come in twice a month since June, and there is no effect on existing weeds 1-2 weeks after application. So as far as I can tell we paid them for a season of services that were never performed. Don't go with this company. My neighbor with another company has a much better lawn. And yes, do cancel explicitly since they will automatically come back next year if you don't.

Signed online coupon deal with Dr Green. No one came for service the lawn but definitely someone came to sneak a receipt on my entrance door about service performed. Called customer care but representative did not accept that their technicians can sneak a receipt without providing any service.

This is absolutely the worst lawn care company ever! I signed up for service in Dec. 2010. They were supposed to aerate the lawn but that never happened. Never heard a word from them until the end of May when they decided to provide service and a bill. I am not sure what they even did! My lawn became infested with weeds. I called the customer service - no response. An automated system would call to tell me I owed money but no one would return my call. Today I tried to call to tell them again and the phone says unable to connect..... Three words - don't use them!!

Very bad services, my lawn now looks terrible. All the grass looks burnt and YOU CAN NOT CANCEL THIS TERRIBLE SERVICE UNTIL THE ACCOUNT IS FULLY PAID. i refused to pay becasue of their bad service, abolute terrible, DONT USE.

I MOVED FROM WEEDMAN AND THIS IS MY 1ST YEAR WITH THEM. IN THE MEANTIME I REMOVED MY GARDEN BY ALMOST 100%; KEPT ONLY EQUAL TO 2 STEPS AS IT IS ATTACHED WITH MY NEIGHBOR HOUSE. THEY CHARGED ME PER TREATMENT $47 WHICH IS 80% OF THE TOTAL COST OF $57. I CANCELLED THE SERVICE. REGARDLESS, I FOUND THEIR WORK QUALITY BELOW STANDARD AND WOULD HAVE MOVED BACK TO WEEDMAN NEXT YEAR IF I HAD KEPT THE GARDEN.

very poor service. They clearly dont do what they are supposed to do because I have 2 stripes up my lawn where the guy has walked with the fertilizer. The ferilizer clearly works, but only if you apply it properly. 3 visits in and they still haven't been into my back yard. I was at home for the last visit and he allegedly fertilized my front and rear yards, applied weedkiller to the side of the house and insect repellant in under 5 minutes. I would not recommend this company. even their customer service does not write down what you tell them because everytime you call them you have to recount the story from the beginning.

To summarize, my lawn looks worse this year then ever before before, patchy and dying and I am $300 worse off. I am waiting for a call from the manager in Calgary so I'll update the review once I hear back

DO NOT USE THIS COMPANY!!

THE WEED KILL DOESNT WORK AND THEIR SERVICE IS TERRIBLE.
NOTHING BUT PROBLEMS. I HAVE MORE WEEDS ON MY LAWN AT THE END OF SUMMER THAN I HAD AT THE BEGINNING.

I HAVE NEVER REVIEWED A COMPANY BEFORE BUT I DONT WANT TO SEE ANYONE ELSE GET RIPPED OFF.

Hey Kelly Hannan, I am having an issue with them too. Before they even came for the first visit, I told them that I was not interested anymore. Then they came and left a bill. I complained about the bill and supposed to review the recording of our conversation. Did not hear from them. I called them the third time and the manager supposed to call me back. He/She didnt. Guesss what? They came in again and left a bill. This company would not take 'no' for an answer. I am about to contact Better Business Bureau and report Dr. Green, or maybe charge them with trespassing because I never wanted them to step on my lawn. Are you going to BBB?

I agreed over the phone to have Dr. Green do some lawn care work at my home. They came and left a sign on my lawn and a bill in my mailbox but did not do the work listed on their bill (or any work). I called to tell them that. The customer service lady apologized and said that the Calgary manager would call me. He didn't. A month later I received a "late payment invoice". I called the customer service lady again and told her that I wasn't going to pay a bill for services that were never provided. Then I started getting "collection" phone calls from them. I just spoke with the customer service lady again today - she was rude and suggested that she might be able to take some token amount off the bill but that was all that she could do. I couldn't believe my ears. I refused to pay any amount and reiterated that the services billed for were not even provided. She said that my account with them would be sent to collections. Brutal. Dr. Scam is right. I would highly recommend staying away from them.

Dr Green more like Dr Scam
Agreed to lawn service over the phone for one year which I was not satisfied with still had weeds and thay did not treat my boulavard even after I called there was no improvment .
Beware thay claim thay are doing you a service by providing additional tretments the following year with out your authorisation and stiking you with a bill.
Thay claim to have sent me letters for this which I do not remember seeing as I was not intrested in due to their poor service . Thay still insist that I pay for unathorised service and will not go away.