Door And Window Man

Windows & Doors Installation & Service
Toronto ON M6M 2W1
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58%

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Reviews by rating (past 12 months)

Reviews for Door And Window Man

Average customer rating:
8.8 10 (48 reviews)

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Peter Toronto
Peter Toronto
1 review North York, ON
10/10

New front doors installed

In November 2007 we contacted Door & Window Man to convert our front door and sidelite to double doors.
They helped us with the design, recommending stained fiberglass doors with custom glass installed and complimentary hardware. They cut the opening for the new doors, installed them and cleaned up the place, almost better thatn we could have done it. All this was done in the promised timeframe.
We have received many compliments on our new doors and already recommended Door & Window Man to our neighbours and friends.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Dani, Thornhill
Dani, Thornhill
1 review ,
10/10

7 Windows and Patio door installed

Had seven windows and a sliding patio door installed with this company. Everything was done on schedule, in a very clean and professional manner, and all debris was taken away by the installers. Salesperson very knowledgeable about the trade and products and following his recommendations got me a good deal and excellent quality product. I will hire them again to do rest of the windows in my house, as well as a new entrance door.
Dani
Thornhill

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
They are very reliable and professional, knowing very well what they do.
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Diappointed
Diappointed
1 review Toronto, ON
2.3/10

Window and French door installation

Worst of the worst in dealing with company. Stay far away from his disorganized store. He was late in delivering took multiple times to replace our hardware (repeatedly gave us the wrong colour) and windows were incorrect sizes. Doors looked cheap.

Strongly recommend you pick another more reputable company.

2 of 3 people found this review helpful.
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Company Response

We are quite sorry this customer was dissappointed in our service. Since we tried multiple times to get the hardware and paint colour correct, that speaks well of our company.

For the past 23 years Door and Window Man has served the community with a very high success rate as most of our business is repeat and from referrals. We use only high quality brand name products so this customer received the product he chose notwithstanding or making light of his issues. We will continue to work hard to give the best products and service.

Downtown Toronto-2235
Downtown Toronto-2235
7 reviews Toronto, ON

First Review

2.5/10

Door Install, Door & Window replacement

This was the worst door & window installation imaginable. Front door, kitchen door & kitchen window replaced, two small living room windows installed and double doors installed in the dining room where there was a window. The two small windows went smoothly. The front door had to be redone because it was off level. The kitchen window replacement caused a big crack in the brick. The dining room doors required a permit that they didn't get. Got caught by a city inspector. Lintel was too small. Had to redo. They had cut the brick without hanging plastic inside the house. Twice. No bricks for the re-do. Didn't even bring a ladder. Hardware was sold to someone else. Back door left open on a long weekend. No solid apologies. Should I stop?

1 of 1 people found this review helpful.
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Company Response

The judge of a company is how they deal with the issues. Although we don't agree with all that was written, this homeowner was doing a large renovation and there were many contractors and the overall project did take several months.

We always communicated by phone and email and looked after all the issues. The project passed inspection and the homeowner paid in full.

They have have good warranties on all the products which we will honour for years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Door And Window Man

Our professional and experienced staff is always available in our 2000 sq. ft. showroom and our ability to do in-home estimates makes it easy to serve you. Door and Window Man is a company that came from the broader construction business to focus on doors and windows. Over the years ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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