Door Install, Door & Window replacement
This was the worst door & window installation imaginable. Front door, kitchen door & kitchen window replaced, two small living room windows installed and double doors installed in the dining room where there was a window. The two small windows went smoothly. The front door had to be redone because it was off level. The kitchen window replacement caused a big crack in the brick. The dining room doors required a permit that they didn't get. Got caught by a city inspector. Lintel was too small. Had to redo. They had cut the brick without hanging plastic inside the house. Twice. No bricks for the re-do. Didn't even bring a ladder. Hardware was sold to someone else. Back door left open on a long weekend. No solid apologies. Should I stop?
- Company Response
The judge of a company is how they deal with the issues. Although we don't agree with all that was written, this homeowner was doing a large renovation and there were many contractors and the overall project did take several months.
We always communicated by phone and email and looked after all the issues. The project passed inspection and the homeowner paid in full.
They have have good warranties on all the products which we will honour for years to come.