Dodds Garage Door Systems Inc.

Garage Doors & Hardware
60 Wildcat Rd Toronto ON M6M 3E6
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Garage Doors & Hardware
Dodds Garage Door Systems Inc.
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95%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 9 timesBest of 2020winner 9 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Dodds Garage Door Systems Inc.

Average customer rating:
9.6 10 (947 reviews)

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Private User
Private User
Private User reviews Oakville, ON
10/10

Dodds - garage door repair

Fast, professional service. At first thought they’d be more expensive than others I saw online. Not the case as the others had hidden fees and charged more once all factored in. Also Dodd’s is well known and will be there if follow up is needed. Pleasantly surprised at the good value and excellent work. And thank you to the person who booked my service and helped me understand the costs and why I should use them. Would call them again.

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Company Response

Thank you for this kind review. We are here to provide the best solution possible to all our customers. Our mission is to provide the best solution for you being honest and upfront about the cost involved. Thank you for trusting DODDS GARAGE DOORS and thank you for recommending us to your family and friends.

Christine in Toronto
Christine in Toronto
3 reviews Toronto, ON
10/10

Garage door for newly built garage

After doing some research and seeing reviews on Homestars we decided to get a quote from Dodd’s. Service was incredible. Due to time constraints we visited the office in Barrie on the way home from the cottage. The owner of that location was amazing and when I sheepishly told here we were actually from Toronto she had no issue and put us in touch with the local office. The founder of Dodd’s came by himself to do the measure and was very helpful in making the final decision and offered tips to keep cost from going over budget. Installation was easy as well. There was an issue on my builders side and I was concerned we would have to reschedule but it was sorted out and the installation went smoothly. The only issue was that during Covid everything was delayed but that was no fault of Dodd’s, just be prepared that everything in the building world is moving at a slower pace.

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Company Response

Christie first of all thank you for this kind review. It is amazing to hear that our customers do take the time to understand that the current situation has been challenging for everyone ,not just our business. We are trying our hardest every day to navigate through the challenges faced in 2020 as well as 2021. We are extremely grateful to have customers like you, who are still patient and trusting of our services. We do our best to provide the best service possible as our reputation is on the line for any job, and we will continue to work hard to make sure everyone is satisfied with our products and services. Thank you for trusting DODDS GARAGE DOORS!

Mary
Mary
0 reviews Mississauga, ON
10/10

new garage door

It was a pleasure working with this company! Every person - customer service, sales, and the installers were professional and personable.
I have already referred them to a family member who had just as great an experience as we did!

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Company Response

Mary thank you so much for trusting DODDS DOORS and thank you for this amazing review. We are extremely grateful for recommending us to your family. We are constantly improving to offer the best possible service to all our customers. Thank you so much for your trust and thank you for giving us a chance to cover your garage doors needs!

Private User
Private User
Private User reviews Mississauga, ON
9/10

Dodds garage doors

Great job in quoting and installing. They look great. Paid by credit card and took them over 6 months to charge my card. Worst part is it was added to my Christmas bills so timing couldn’t have been worse. Other than that I’m pleased.

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Company Response

Thank you for this review. We are happy the quoting and the installation services were satisfactory. We extend a sincere apology for the delays in collection payments, we have been doing our best to continue servicing every single customer with the level of professionalism they deserve. Thank you for your understanding and thank you for trusting DODDS GARAGE DOORS.

Terry Woods from Oakville
Terry Woods from Oakville
3 reviews Oakville, ON
10/10

New Garage Door

Dodds lived up to their reputation. Stan listened to our preferences and provided options to match ultimately leading to the perfect door. It looks amazing. No false promises on time either. With the current status, we were advised of a realistic time frame for delivery. True to form the call came and the door was installed as expected. Using our existing closer, the door is quieter and sits tight to ground level. Well executed. Customer service has also been great. Calling next day to follow up on the install and offering to replace a trim piece that had a couple small nicks in it without hesitation or debate was refreshing. Highly recommend.

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Company Response

Thank you for this insightful review Terry. We love happy customers, we try our best to service each and every customer with the highest level of professionalism they deserve. Stan is one of our best salesmen and we are happy you had a chance to interact with him. Thank you so much for recommending us and thank you so much for trusting DODDS GARAGE DOORS!

Geoffrey in Ottawa
Geoffrey in Ottawa
1 review Ottawa, ON
10/10

Garage Door repair

Thank you Paolo, service technician, from Dodds Garage Door Systems. The service was professional and very efficient, the cost of the repair was exact and appreciated. I would highly recommend Dodds to anyone looking at having the best garage door, we have had ours for almost 10 years and love it.
Thank you Paolo, and thank you to Dodds!

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Company Response

Geoffrey, thank you so much for this review! We are extremely proud of all our team members. Paolo is an amazing technician and we are happy you had the chance to be serviced by him. Thank you for trusting DODDS GARAGE DOORS and remember that we are to help you cover any of your garage door needs. Thank you once again for trusting DODDS DOORS.

Carol L in Scarborough
Carol L in Scarborough
0 reviews Whitby, ON
10/10

Pleased with garage door.

After making a review, Zack contacted me immediately and took care of a difficult situation professionally and quickly. We now have garage door. The two men who installed the door were great.
Very happy with the company and out come.
They still need a little work on their customer service end.
Thanks again Zack for the quick action.

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Company Response

Hello Carol, thank you so much for this amazing review. As you know, covid has brought a new set of challenges we did not anticipate and we are doing our best to service all our customers while following the indications from the government. It has been challenging and we have been working as hard as we can to take care of every single one of our customers. We just want to thank you for your patience and for your understanding as we navigate through these challenges we face on a daily basis! Anyhow thank you for trusting DODDS GARAGE DOORS and we are here to help you when needed. Thank you again!

anver
anver
1 review Toronto, ON
10/10

Garage Doors

Excellent sale person and excellent installer. The job was done with precision and the installer took time to explain each step of removing the old door and installing the new door

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Company Response

Anver, thank you so much for this insightful review. We are always happy to help all of our customers. Our teams are constantly working to provide the best service possible. Thank you for trusting DODDS DOORS.

jim
jim
1 review Toronto, ON
10/10

Garage Door

This company has been in business for many, many years and has won many awards. They have a great product, quality installation and tremendous customer service. I would recommend this company to anyone.

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Company Response

Thank you so much for this thoughtful review Jim. We have been in business for some time and we are constantly improving to cover all out customers' needs. Thank you so much for your feedback and thank you for recommending us to your friends and family Jim. Happy customers are our favourite. Thank you for choosing DODDS DOORS.

Private User
Private User
Private User reviews Vaughan, ON
10/10

New Garage Door

Job is well done. No hassle. I love my new garage door. It is exactly what I expected. Although it took 3 weeks longer to make the door than they originally told me but acceptable due to current Covid situation. I highly recommend this company.

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Company Response

First of all thank you for taking the time to leave this amazing review. We are constantly trying to improve as a team as we work through the challenges 2020 has brought into the picture. We cannot predict future challenges but we are trying to adapt and provide the best solutions possible to all our customers. It has not been an easy year for anyone but we appreciate your patience and understanding. We never want to give a negative impression to our customers and will always try our best to provide the service and attention they deserve. Thank you once again for trusting DODDS DOORS.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dodds Garage Door Systems Inc.

Dodds Garage Door Systems gives new meaning to the word "reliability".
"We show up when we say we will, we do the job with the expertise of over 52 years in the business, and we tidy up. We never leave a mess!"
"When you require garage door service or garage door electric opener attention, please call us. You won't be sorry. We guarantee it!"
Having done that, just sit down and relax, you have just hired Greater Toronto's #1 garage door company, Dodds Garage Door Systems is your RELIABLE garage door firm.
Dodds major products are "SERVICE", "VALUE", and "CUSTOMER SATISFACTION!"

Dodds Garage Door Systems Inc. is an all-Canadian privately owned company, established in 1958, specializing in the sale, repairs, service and installation of:

Overhead Garage Doors- residential, commercial and industrial
Electric Garage Door Openers - residential,
commercial and industrial
Associated Safety Systems
Preventive Maintenance Programs
Barrier Gates

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Overhead Garage Doors- residential, commercial and industrial, Electric Garage Door Openers - residential, commercial and industrial, Associated Safety Systems
SERVICES
Preventive Maintenance Programs. Repairs and service of all makes of garage doors and garage door openers FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Garaga, Clopay, CHI, Steel-Craft, Liftmaster
STYLES
Insulated, Non-Insulated, Wood, Steel, Aluminum, Raised panel, Coach House (Carriage House) Glass, Platinum, Rolling Shutters, Fiberglass.
SPECIALITIES
Garage Doors and Garage Door Openers
WEBSITE
http://www.doddsdoors.com/
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
43
PAYMENT METHOD
Visa, Master Card, Amex, Cheques, ETF and Cash
MEMBERSHIPS
Richmond Hill Chamber of Commerce: Canadian Federation of Independent Businesses:IDA International D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.