An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
The cs who I spoke to let me now that I was signed up for the wrong plan. I asked for an ac plan with maintenance and I was signed up for an ac for only cleaning. She corrected it for me and also brought it to my attention.