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After much research we went with Direct Energy to replace our old slant fin boiler. The Weil McLain boiler and indirect fired hot water tank seem to be the best unit for our domestic needs. Fabian and his assistant (sorry we can't remember his name), did a fantastic job installing our new boiler. They took the time to work through all our questions and needs, they left the house neat and tidy and the installation work was impeccable. Customer service from Vito and John was excellent throughout the process -- they were very responsive to our needs. Direct Energy follow up service has been great. We needed them to come back to replace a noisy circulating pump. They were by within a day to replace it. The one piece of advice I can give anyone replacing a boiler is to remember the hardware is only one part of the equation, you are paying for service and installation. This was a two-day job (that for us) required directing ventilation pipes to a new location. The direct energy team helped us find the best location and made sure the exterior vent was discreetly installed. Highly recommended.
- Approximate cost of services:
- $11,300.00