Terrible company. Got a F rating from BBB for reason. Signed up for home cooling/heating maintenance plan. Service person was fine but we are moving and no longer require their service. First call they said ok, will cancel but still charge us anyways. 2nd call says we cannot cancel have to pay till next year. We are not even going to be in this house. BEWARE, DO NOT USE THEM.
- Approximate cost of services:
- $20.00
- Company Response
Hi Chris. The BBB rating reflects activities related to our gas and electric business and it isn't a true reflection of our current home services activities. If you can send us your information we can send you the terms you agreed to when you signed-up for the protection plan. It clearly states that it's a one-year plan. We may be able to move your plan to your new residence.