Cozy World Inc.

We weren't sure if our old furnace and A/C would last another season, so after much research, we contacted Cozy World and we're so happy we did! Fred spent an hour with us discussing the current set up and ways to improve the hookups so that the pipes and ducting would look neater and take up less space. He also patiently went over our equipment options and pricing. We decided on the top-end Lennox furnace, A/C, thermostat & humidifier so the whole HVAC system would work together seamlessly. On the installation date, Kam and Sina, who were so friendly and polite, did an amazing job paying great attention to details in every aspect...including laying down floor covering the entire way from the front door to the furnace room, as well as doing a very neat and professional installation which even satisfied my husband's very high standards. One minor glitch happened at the end of the day when the thermostat fried itself upon hook-up which was likely caused by a defective unit. Fred came immediately with a replacement thermostat and the second one works perfectly. We were very impressed by how quickly Fred, Kam and Sina addressed the issue, and before we knew it, everything was cleaned up immaculately. We also appreciated Fred's communications to ensure we were happy with the installation job, and his speedy submissions for warranty registrations and for rebates on our behalf. As far as we're concerned, our experience with Cozy World has been as ideal as could be. Many thanks to Kam and Sina for a job very well done, and a big thank-you to Fred for making us feel well taken care of. Highly recommended!