Recently I had both my furnace & A/C units replace. Boris, owner of Cozy World, was very knowledgeable and his honest straight-forth approach was appreciated. When I first started to research which brands to use, I was aware of the more well-known brands such as Lennox & Carrier. However, I found Goodman had a very good consumer ratings and the warranty cover very good (hopefully, I won’t ever need it!). Furthermore, the cost of Goodman’s products was much cheaper than the other 2 brands. As an added bonus, Boris also included in his price a 10 yrs extended parts & labour coverage!
Due to some exterior venting challenges & a newly finished basement, the installation of a new high efficiency furnace appeared to be challenging. Boris suggested having Cam (his installer) come by and see what the best approach would be. This I thought was excellent service as I didn’t even agree as of yet to go with Cozy World. Other companies that provide my quotes did not offer me this same level of service.
Cam came by within a few days after my initial meeting with Boris. Cam was very knowledgeable & provided good insights to the challenges. Cam suggested a possible solution to run exhaust pipe out to an exterior wall without having to cut many holes in our new ceilings (this was great news to my wife!)
Overall, I would highly recommend Cozy World. Boris & Cam provide friendly, good quality and reliable service. To top it off, the price was very reasonable and competitive.
In addition, Boris processed all the rebates I was entitled too in a quick and timely fashion. Thanks again Boris & Cam for a great job!
- Approximate cost of services:
- $5,600.00