Gord in Thornhill

Sherwin (owner) was quick to respond to me call for help as I came home to find a skunk in my garage! His experience and knowledge of how to handle the situation without harming the animal or without the skunk spraying was great. Within 10 minutes the skunk move on to find another home to visit in the neighbourhood. Hopefully, this evening guest will not be returning to my home anytime soon!.

Recently I had both my furnace & A/C units replace. Boris, owner of Cozy World, was very knowledgeable and his honest straight-forth approach was appreciated. When I first started to research which brands to use, I was aware of the more well-known brands such as Lennox & Carrier. However, I found Goodman had a very good consumer ratings and the warranty cover very good (hopefully, I won’t ever need it!). Furthermore, the cost of Goodman’s products was much cheaper than the other 2 brands. As an added bonus, Boris also included in his price a 10 yrs extended parts & labour coverage! Due to some exterior venting challenges & a newly finished basement, the installation of a new high efficiency furnace appeared to be challenging. Boris suggested having Cam (his installer) come by and see what the best approach would be. This I thought was excellent service as I didn’t even agree as of yet to go with Cozy World. Other companies that provide my quotes did not offer me this same level of service. Cam came by within a few days after my initial meeting with Boris. Cam was very knowledgeable & provided good insights to the challenges. Cam suggested a possible solution to run exhaust pipe out to an exterior wall without having to cut many holes in our new ceilings (this was great news to my wife!) Overall, I would highly recommend Cozy World. Boris & Cam provide friendly, good quality and reliable service. To top it off, the price was very reasonable and competitive. In addition, Boris processed all the rebates I was entitled too in a quick and timely fashion. Thanks again Boris & Cam for a great job!