Cozy Comfort Plus

Heating & Air Conditioning
Toronto ON M3K 2B5
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HomeStars  >  Fireplaces in North York  >  Cozy Comfort Plus  >  Gas Fireplace Insert
Dave F from Toronto
Dave F from Toronto
3 reviews Toronto, ON
10/10

Gas Fireplace Insert

I came across Cozy Comfort Plus on Homestars while researching supplement heating for my finished basement. I originally considered installing a gas wall furnace but after discussing with Brian we agreed the best option would be to install a Gas Fireplace insert in my wood burning fireplace.

Brian stopped by my place on Tuesday to review the site and discuss options/cost. Thursday I stopped by Cozy Comfort to check out the display units and placed an order to install a Valor G3 gas insert. Friday two gentlemen completed the installation on time without any issues. So the process from start to finish was very fast and efficient.

Brian is extremely knowledgeable answering all my questions and reassuring I selected the best unit satisfying my concerns with regards to quality, safety, efficiency and cost.

One of my requests was the ability to manually turn on/off the unit with a wall switch. Brian did say there was an option with this unit but when the guys were doing the insulation they said that it was not possible to hard wire a wall switch to the unit and it could only be operated with the remote control. After I had time to review the documents that came with the unit it does mention that a wall switch is an option so I will follow up with Brian. This is not a big concern but manual control would be a “nice to have” option.

Overall I’m very satisfied with the out come and would do business with Cozy Comfort Plus again. I’ll post an update when we get into the heating season after I have an opportunity to run the unit for an extended period of time.

Dave

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Dave, Thank you very much for your excellent review! It was a pleasure to have Cozy Comfort help you choose the perfect fireplace for your finished basement. We are always striving to provide the highest quality of service, and are happy you are satisfied with the swift service.
We know that choosing the perfect fireplace can seem like a difficult task. That's why the experienced team at Cozy Comfort will walk you through every step of the way, ensuring you are 100% satisfied with your new fireplace.
On behalf of everyone at Cozy Comfort, we are glad to welcome you to the Cozy family, take care Dave!
Best regards, Brian