After a frustrating experience of trying to get a response from Heatin Plus, I was pleased and relieved to have the rep from Cosmopolitan Mechanical promptly return my call after I left a message. It was a Sunday and he was on another job, but was willing to come to my house in downtown Toronto afterwards. He also recommended, in the meantime, that I check whether my filter needed changing (it didn't, but he could have potentially saved me a service call). He called me back in the evening to ask if I still wanted someone to come by that day.
I opted to wait till the Monday morning, and Beyhan showed up first thing in the morning, quickly diagnosed the problem, obtained a part within 2 hours, and had the furnace up and running within a couple of hours after that.
Nothing beats fast, courteous service, and it's clear Cosmopolitan has their customers' best interests at heart.
- Approximate cost of services:
- $350.00