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Coast Wholesale Appliances Ltd

Appliance Retailers
Regina SK V5X 4W8
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Appliance Retailers
Coast Wholesale Appliances Ltd
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44%

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Reviews by rating (past 12 months)

Reviews for Coast Wholesale Appliances Ltd

Average customer rating:
4 10 (55 reviews)

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Diane from Abbotsford
Diane from Abbotsford
1 review Abbotsford, BC
2/10

Laundry room Reno

Appliances arrived- different colors. called store-while we were supposedly on hold salesman spoke in a derogatory manner about situation to a co- worker. Never called us back-(2x)-cancelled visit to our home- told us to take it up with Samsung. VERY POOR AFTER SALE TREATMENT! Will not recommend to friends. This was after purchasing 3 appliances within 2 mos! Mark and Andy- shame on you!

Approximate cost of services:
$1,300.00
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SM in South Surrey
SM in South Surrey
7 reviews Surrey, BC
3/10

replacement of washer and dryer

I will start with the good. The delivery guys were excellent. Friendly, on time and quick with the install.

The not so good is when we first walked in to buy the units we knew exactly what we were looking for and they happened to be the only store that had what we wanted in stock. The salesman was short with us during the whole process which is fine (not here to be buds) but he gave us the number on the unit and the installation/ delivery charges he verbally told us one thing and bundled different charges into the final price. It wasnt until a few days later and after the install they got back to us with the unbundled numbers (which we needed for a home warranty claim) That we realized they charged us for $40 for removal and recycling of old appliances (which they only took them into the garage) and 180 for delivery and installation which we were told when we asked (twice) that it was $100

I have used Coast in the past so I probably just got unlucky with the salesman as even the delivery guys didn't speak to highly of him.

Watch out for a tiny man that seems like he just came back form finding a parking ticket on his car.

Approximate cost of services:
$1,500.00
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C from East Vancouver
C from East Vancouver
7 reviews Vancouver, BC
3/10

Used to be great

I've purchased multiple appliances from this store, but one day our sales guy left, he handled some big accounts so offered us good pricing.. but once he left, the other sales guys were unwilling to honor the preferred client pricing, so I found other appliance places to be more willing to help me out. they were unwilling the help us out even though I had invoices showing our historic pricing.. big mistake because we recently had to do a major appliance purchase for an entire building.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
I would say up the ante on the customer care, I often call up and ask to talk to someone and end up hanging up because no ones helping.. I could demand service because of our accounts but that shouldn't be necessary.
Any advice to offer fellow homeowners facing a similar project?
shop around.. trail is similar sized company that actually offers discounts of larger purchases. Handy probably does too.
1 of 1 people found this review helpful.
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S from Richmond
S from Richmond
1 review Richmond, BC
0/10

New Appliances

Delivery a nightmare with workers swearing threatening when asked to park in unloading zone. Delivered wrong appliance my appliance damaged I want refund. Go elsewhere. Shocking behavior witnessed by many. Corporate response has been zip. Driver arguing that I should accept a damaged appliance I want refund so I can buy appliances from a corporation that cares about their customers I was very afraid and had to call property manager to help and witness this event. I will never buy anything here ever. Still waiting for my refund and apology

Approximate cost of services:
$800.00
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David lee from Richmond
David lee from Richmond
1 review Richmond, BC
10/10

Maytag kitchenware

I'm very glad to have met Candace Durrant from Coast Wholesale Appliances! She helped my wife and I by Recommending the top efficient products, and it was all on budget! Professionally and Well Respected, Coast wholesale has helped us yet again with another kitchen remodel! And we owe it all to our lovely sales representative Candace!

Approximate cost of services:
$8,000.00
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HarryRV from Burnaby
HarryRV from Burnaby
3 reviews Burnaby, BC
6/10

new home appliances

we were able to purchase all our appliances for our new home without any pressure and we also able to stay within our budget. the appliances were of good quality and performed as exp0ected for years

Approximate cost of services:
$6,000.00
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Harry Nickel from Edmonton
Harry Nickel from Edmonton
1 review Edmonton, AB
0/10

Samsung Refrigerator

Purchased the extended warranty. Over the past 5 months it has been serviced seven times and still not working properly. When I asked about their "if it takes longer than 60 days to repair" or "3 service calls to repair" or it's a lemon and will be replaced clauses, response was that the refridgerator is working ... isn't it? The technition for local service company used by Coast has commented that this unit should be replaced. I guess I'll be seeing him steadily over the next three years, as I doubt if this unit will ever work properly.

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Honour the terms of their warranty.
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Cameron Mitchell from Vancouver
Cameron Mitchell from Vancouver
7 reviews Vancouver, BC
10/10

Kitchen Remodel

We went to deal with Coast Wholesale Appliances when we remodelled our kitchen. They had huge selection, great prices and we even got our dishwasher for free! Our sales rep, Bobby, was professional, service oriented and able to answer all our questions and get us a deal. Go to Coast Wholesale Appliances for all of your appliance needs!

Approximate cost of services:
$6,000.00
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Sasha, Coquitlam
Sasha, Coquitlam
23 reviews Coquitlam, BC
10/10

Shopping for a new refrigerator/freezer

We recently needed to replace our old refrigerator, a Kenmore top-freezer style fridge, which no longer functioned very efficiently. Sour milk can be a great motivator for deciding that a ten year old plus fridge needs to be replaced with something with greater storage capacity as well as blends in with the rest of the kitchen appliance style--stainless steel. We decided to head down to Coast Wholesale. After looking at a few models, which our salesperson knowledgeably answered our questions about, we settled on a Kitchen Aid side-by-side model. Since we didn't need an ice-maker, all the better as it gave us a little more freezer storage capacity. The stainless steel look blends in well, though maintenance is a little more and does require a special polish to keep it looking shiny. Overall, i wouldn't hesitate to recommend Coast Wholesale Appliance for their pricing and selection.

Approximate cost of services:
$1,500.00
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Jason
Jason
3 reviews VANCOUVER, BC
10/10

Refridgerator

My old GE fridge didn't want to stay at a constant temperature. It was time to replace it. I went to Coast as referred from a friend. I ended up getting a fisher and paykel fridge which fit my space perfectly. The sales person was extremely helpful and accommodating to my available time. The delivery person also help me plug in the fridge, set it up and moved my old fridge into my garage. They came first thing in the morning as I've requested so that I could still go to work. It's been 2 months and I am really enjoying the refrigerator.

Approximate cost of services:
$2,800.00
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