City Plumbing & Drains

Called Gus and set an appointment for next day (as soon as he could free up time). Water was backing up in the kitchen sink from use of the upstairs tub and sink. Gus showed up promptly and got straight to work diagnosing and fixing the problem. The cause was a poorly executed fix by a long gone handyman. He addressed and fixed the problem including a couple of related matters in a timely manner. Polite, knowledgeable and effective. Gus was clearly in demand as he fielded calls while focusing on and addressing my issue. I would use him again.

We called Gus - our long-time plumber - to unblock our kitchen sink drains. He came to the rescue immediately like a good caring neighbour. He knows what's wrong and how to fix all plumbing situations. He did an excellent job including making necessary adjustments to our existing plumbing to facilitate better drainage.. While he was here we asked him to snake our clay wastewater sewer pipe to prevent potential sewer backup problems and did it well. In the past he recommenced us a home improvement contractor who proved excellent. If you need a plumber, we recommend Gus without reservation.

Gus was referred to me by a friend & I was very thankful for that. He was friendly, helpful & reliable. I had issues with my hose line & even though the pipes were in a tight & awkward area, he got the job done. I would highly recommend him.

We had a leaking water faucet in the bathroom which was too seized for a DIY person. I called Gus and he was punctual and finished the job in no time.

Gus has been coming to my house for almost 30 years. He always tries to fit me in that day, or the next, depending on the emergency of the situation. He is highly competent, friendly, and helpful with advice. Their prices are always reasonable. I cannot recommend them more highly.

City Plumbing was quick to respond and did a great job fixing a problematic leaky sink as well as answering some general plumbing questions I had. Another great experience with this company!

Gus was prompt and friendly. He immediately diagnosed the reason for the water leakage problem in the basement. He provided a temporary fix to unplug the pipe that was full of water. His crew came out within a week and completed the larger repair.

Gus has been my plumber for 30 years. He responds to calls immediately and usually provides same-day service. His work is top notch. He is honest and his fee is reasonable. I highly recommend him.

Gus is your man! He is very responsive, honest and a pleasure to deal with. I had an issue with water backing up into my basement. Gus was able to provide a temporary fix until the bigger job was completed. He got me an answer right away on what the problem was and had his crew scheduled the following week to do the work. I had the clean out replaced and a brand new ABS pipe installed all the way to my property line which was a huge help if any future issues! I was also given a very good recommendation to replace the lead pipe coming into my house since the ground was already opened up. The crew did a great job and were there everyday until the job was done. There was very little interruption to my water use. If you want the job done right and quick, give Gus a call!

Gus Kaspiris of City Plumbing & Drains did it again for my wife and me, both seniors.

In March 2016, Gus as referred by our roofing contractor friend, did an excellent, senior and community resident friendly, and very competitive priced plumbing job removing and replacing our broken kitchen sinks. Because I was impressed with Gus’ plumbing service and his honesty with his clients, motivated me to write a review of our service and cost satisfaction for and published by HomeStar then.

When installing a new kitchen sink for us in March 2016, he noticed that the hot water of our kitchen faucet was dripping a little then. He told me I could replace the cartridge which I could obtain for free by bringing the defective cartridge to Home Depot. And if we wanted to replace it with a new faucet, he told us we might consider the new Moen kitchen faucet with flexible, pullout faucet, which his family was happy with.

Lately, the hot water supply was leaking heavier no matter how we turn the hot water handle. Last June 23rd (Saturday) evening, I phoned Gus at his Cell phone, which he still received when it was already 9:35pm I introduced myself and refreshed his memory regarding the new kitchen sinks he installed for us in March 2016. When asked which was to go, Gus said, “honestly, if the old kitchen faucet is more than 10 years old and its plumbing is already rusty, it would be prudent to install a new faucet with pullout feature, reiterating how happy he and his family with this new Moen faucet. I told him his suggestion made sense and it’s also about time for my wife and me to treat ourselves with some luxury in life. We agreed as soon as we purchased a Moen faucet of our choice, for me just to give him a call, and he would come over as soon as his working schedule would permit.

On Monday, June 25, we bought a Moen Banbury 87017 (with pullout faucet) after receiving good advice from Home Depot’s Kitchen Designer. Around 4:00pm that afternoon, I gave Gus a call on his cell phone to let him know that my wife and I just bought a replacement kitchen faucet we discussed the evening of June 23. Because he was driving, he said he would give me a call that evening from home. And through to his word, around 8:00pm, I received a call from him, informing me that he could over to our place between 09:00AM and 11:00AM the following day, Tuesday, June 26, on his way to a major client job.

On Tuesday, June 16, around 9:30AM, Gus came with a burly but friendly assistant Mike.. Despite the space under the sink is cramped (typical old East York bungalow more than 65 years old), it was Gus who removed the old faucet, installed new water supply valves (hot and cold) because the old ones were not working anymore because they were rusty due to age). After widening the hole on the deck plate, he installed the new Moen Banbury single faucet, single handle and with pullout faucet, exactly similar to what Gus has at their house. After installation and testing, he showed me how to operate the new faucet, features of which would definitely make my wife happy.

Having done major (changing the household’s old GI pipes with copper pipes) and minor plumbing jobs myself in our place, I know a little about plumbing. But given my age, my chronic low back pain, my wife does not want me to do this kind of stuff anymore. Besides, I might not have all the right tools.

In less than an hour, Gus and Mike completed the job without sacrificing quality and to my complete satisfaction. They did not leave our place unless they were personally satisfied that there was no part leaking.

We did not discuss the labour cost when we were talking on the phone. I thought he would charge me over $200 because I myself had problems probing the plumbing connection on cramped space (with shelving) under the sink. But like in the past, he charged me less than this amount in consideration of my wife and I are seniors, a resident of East York (we’re the oldest living residents in our street), and repeat customers

I strongly vouch, therefore, once again for Gus' plumbing skills, friendliness, honesty, being considerate to senior's plumbing needs and not over charging them.