The guy that performed the inspection was timely and polite. However numerous window companies have told me that the building inspector should have caught a new window that was improperly installed. It should have been noted when we bought our house. We talked to Carson Dunlop and they said that they do not check for any building codes and that they do not do a thorough inspection of households. My suggestion to others considering Carson Dunlop is to get a family friend that knows a lot about construction to do the inspection. Carson is just there to get your money. It was a waste of $400 and it probably cost me about $2,000 - $3,000 in potential savings on the cost of the house.
- Company Response
Hello Joel from Oakville,
By the looks of your reply, there may have been a breakdown in our service and communication about your windows. I would be pleased to review this with you and try and determine what went amiss in your situation.
Please call me directly - Thanks
David Kitchen
GM/COO
Carson Dunlop
416-964-9415 ext 230