Carson Dunlop & Associates Home Inspection

Home Inspection
120 Carlton St, Suite 407 Toronto ON M5A 4K2
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Carson Dunlop & Associates Home Inspection
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86%

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Reviews for Carson Dunlop & Associates Home Inspection

Average customer rating:
8.7 10 (223 reviews)

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lcioffi  in Etobicoke
lcioffi in Etobicoke
1 review Toronto, ON
10/10

Condo Home Inspection

Josh was on time for the condo inspection and very patient and informative with my client who had a lot of questions regarding the unit. Josh's informative responses to the question provided my client with peace of mind with their purchase.

Approximate cost of services:
$550.00
Was this review helpful? Yes No
Company Response

Good Morning Lucio! Thank you so much for the feedback on your recent inspection with us. We are very glad that you had a great experience during the inspection process. We are here for you to help with any questions you may have about your home for as long as you own your property. We appreciate you trusting us with your inspection. Michael de Guzman, Manager of Client Care.

Kristen in Toronto
Kristen in Toronto
0 reviews Toronto, ON
10/10

Great, professional service

Siu was extremely professional during the entire inspection process. My clients and I had many questions and Siu was quick to answer everything in a professional manner. Would definitely recommend Carson Dunlop and Siu.

Approximate cost of services:
$750.00
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Company Response

Hello Kristen,

Thanks so much for your feedback. We are really pleased that Siu's level of service, knowledge and professionalism made such an impression with you.

Best regards,

Michael de Guzman
Manager of Client Care

Jay
Jay
0 reviews Toronto, ON
10/10

Buyer Inspection

Professional, Reliable, Very Knowledgable and supportive to all parties in the process. provides solutions for problems in inspections.

Approximate cost of services:
$900.00
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Company Response

Good Morning Jay! Thank you so much for the feedback on your recent inspection with us. We are very glad that you had a great experience during the inspection process. We are here for you to help with any questions you may have about your home for as long as you own your property. Also be sure to check out your report for helpful maintenance tips and offers exclusively for Carson Dunlop clients. We appreciate you trusting us with your inspection. Michael de Guzman, Manager of Client Care.

Susan in Toronto
Susan in Toronto
0 reviews Toronto, ON
10/10

Home Inspections for both my buyers and pre list for my sellers

The home inspection reports are critical in my business of selling Real Estate. It outlines (most) potential or existing problems that are not so visible to many.

The pre list inspection brings my sellers up to date on the workings of the home as well, and can then decide if they wish to make any necessry repairs.

I would never counsel a buyer to waive the home inspection.

Approximate cost of services:
$850.00
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Company Response

Good Morning Susan, Thank you so much for taking the time to provide us with the feedback about your inspection. We are so glad that you had an outstanding experience that allowed you to learn about the functionality of the home and how to maintain it. We are here for you for as long as you own the property to answer any questions that might come up in the future. We appreciate you trusting us with your inspection. Thanks, Michael de Guzman, Manager of Client Care

Alex
Alex
5 reviews Toronto, ON
10/10

Home Inspection

We would not hesitate to hire again the next time home inspection services are needed. Josh was very thorough, professional and courteous. We were extremely happy with the service provided.

Approximate cost of services:
$736.00
Was this review helpful? Yes No
Company Response

Hello Alex, Thank you so much for the feedback on your recent inspection with us. We are very glad that you had a great experience with Josh. We are here for you to help with any questions you may have about your home for as long as you own your property. Also be sure to check out your report for helpful maintenance tips and offers exclusively for Carson Dunlop clients. We appreciate you trusting us with your inspection. Michael de Guzman, Manager of Client Care.

Karen
Karen
4 reviews Hamilton, ON
0/10

Home Inspection missed several critical problems

Had a home inspection done. After moving in found that there were many missed issues that should have been caught in the home inspection (esp considering price and reported level of expertise - i.e. engineer).
See photo from inspection report of obviously water stained electrical panel - there was an active leak behind the panel that was missed. (Water + electricity!)
There were many other misses from the home inspection. When I connected with a manager (Sal) to discuss, he reported he would follow-up with me after discussing with home inspector (Walter), but he never called/emailed back (am writing this months later).
Overall I expected greater expertise, especially with some of the problems that have emerged. And expected a return call when one is promised.
I would not recommend Carson Dunlop.

EDIT: I reached out to Michael as per his message below on May 20, 2022 still have yet to have a response from him.

Approximate cost of services:
$729.00
1 of 1 people found this review helpful.
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Company Response

Good Afternoon,

We are sorry to hear about the experience you’ve described in your review above; however, this does not seem like normal course of business for us and is something we would like to investigate further. We would love the opportunity to speak to you directly in order to understand your complaint in detail and see how we can be of assistance. Could you kindly reach out to us at inspection@carsondunlop.com, so we can connect and come up with an amicable resolution.

We appreciate your time and look forward to hearing from you!

Thank you.

Best Regards,

Michael de Guzman
Manager of Client Care

Private User
Private User
Private User reviews Toronto, ON
0/10

Negligent and very costly

We relied on Carson Dunlop to do a proper home inspection as part of our due diligence.

We asked them to specifically assess a number of items including a radiant floor heating system, mould and pest infestation. We received a very favourable report on these items.

Upon closing of the home purchase we found, the radiant floor heating system had a leak, likely for over a year, causing a great deal of water intrusion beneath the floor, and major mould migration up all the walls in the area.

The inspector noted minor evidence of mouse activity, but upon closing, we found major infestation.

We would not have purchased this house had we known these issues. These issues have forced us to spend well over $300,000.00 in remediation costs and have kept us out of our home for over 6 months as it was unliveable.

This company puts reports together that appear great and satisfy the banks and real estate agents. They do not really do the work they claim. Very negligent and costly.

Approximate cost of services:
$300,000.00
1 of 1 people found this review helpful.
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Company Response

Good Afternoon,

We are sorry to hear about the experience you’ve described in your review above; however, this does not seem like normal course of business for us and is something we would like to investigate further. We would love the opportunity to speak to you directly in order to understand your complaint in detail and see how we can be of assistance. Could you kindly reach out to us at inspections@carsondunlop.com, so we can connect and come up with an amicable resolution.

We appreciate your time and look forward to hearing from you!

Thank you.

Best Regards,

Michael de Guzman
Manager of Client Care

Ben Lee in Etobicoke
Ben Lee in Etobicoke
1 review Toronto, ON
10/10

Informational and Professional Home Inspection!

Inspector was extremely professional, helpful, and friendly. Overall, it was a great experience for us as first-time homebuyers. We would recommend Carson Dunlop 100%!

Approximate cost of services:
$900.00
1 of 2 people found this review helpful.
Was this review helpful? Yes No
Company Response

Hello, Thank you so much for taking the time to provide us with the feedback about your inspection. We are so glad that you had an outstanding experience that allowed you to learn about the functionality of your new home and how to maintain it. We are here for you for as long as you own the property to answer any questions that might come up in the future. We appreciate you trusting us with your inspection. Thanks, Michael de Guzman, Manager of Client Care

Private User
Private User
3 reviews Toronto, ON
10/10

Saved my clients' bacon

I did a home inspection for my buyers in advance of an offer night as the sellers' agent didn't provide one. We were ready to submit an offer but the inspection revealed latent defects the seller didn't so we walked, likely saving my client tens of thousands of dollars. Well worth the money and time spent.

Approximate cost of services:
$750.00
Was this review helpful? Yes No
Company Response

Hello, Thank you so much for taking the time to provide us with the feedback about your inspection. We are so glad that you had an outstanding experience that provided you with peace of mind. We are here for you for as long as you own the property to answer any questions that might come up in the future. We appreciate you trusting us with your inspection. Thanks, Michael de Guzman, Manager of Client Care

Cheryl in Mississauga
Cheryl in Mississauga
0 reviews Mississauga, ON
10/10

Home inspection

Selling home and wanted home inspection for peace of mind for me the seller and for any potential buyer

Approximate cost of services:
$650.00
Was this review helpful? Yes No
Company Response

Hello, Thank you so much for taking the time to provide us with the feedback about your inspection. We are so glad that you had an outstanding experience that provided you with peace of mind. We are here for you for as long as you own the property to answer any questions that might come up in the future. We appreciate you trusting us with your inspection. Thanks, Michael de Guzman, Manager of Client Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carson Dunlop & Associates Home Inspection

Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We are committed to delivering exceptional customer service, one client at a time. We know that buying and selling a home can be overwhelming, we are here to make sure the inspection isn't.

We also understand that a great home inspection is just the beginning, so all of our Carson Dunlop clients are also eligible for the following perks just for working with us.

• FREE home support for any questions you might have for as long as you own the home

• Significant savings on home and auto insurance through our insurance partners

• Free RecallChek report on appliance recalls

• $200 in free Maintenance and Repair

• $200 in free Heating & Cooling tune-ups

• $100 Gift Card from You Move Me

• $70 Gift Card from 1-800-GOT-JUNK?

CATEGORIES
Home Inspection
PRODUCTS
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
SERVICES
- Buyer's home inspections - Seller's home inspections - Condo home inspections - New home inspections (Tarion) - Commercial building inspections - Mould and asbestos inspections - Sewer camera inspections - Thermal imaging inspections - Wood-burning appliance (WETT) inspections - Energy audit inspections - Swimming pool inspections - Well inspections - Septic system inspections - Technical home audits
BRANDS
Carson Dunlop & Associates Ltd. CDW Engineering
STYLES
Not applicable
WEBSITE
http://www.carsondunlop.com/inspection
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
Major Credit Cards - VISA or MasterCard or Certified Cheque or Money Order
LICENSES
Registered Home Inspectors, National Certificate Holders, Prof. Engineers, Consulting Engineers
MEMBERSHIPS
OAHI, CAHPI, ASHI, NRCan Licensed ecoENERGY Service Organization
LIABILITY INSURANCE
Yes
DIPLOMAS
We inspect homes and train home inspectors. We are a registered Private Career College in Ontario.
PROJECT MINIMUM
Not applicable
PROJECT RATE
Our prices are typically based on the age and size of the home.
WRITTEN CONTRACT
Yes
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