Have been living in the same apartment for ten years and my tub and kitchen sink were suddenly clogged with no means of clearing. Over five days I tried everything. My landlord refused to do anything about it and opted to blame me for the problem even though there had been no maintenance the entire time I have lived here.
Flavio came in right away and within an hour had not only fixed the problem, he explained why it occurred, drew a diagram showing how the pipes were incorrectly put together, another showing how they should be, so that I could forward this to my landlord. He included the info on my invoice as well to drive the message home.
He was informative, personable, courteous and knew his job inside and out. He really helped in every way and I highly recommend his services.