Button's Heating Inc.

About a year ago, we got a quote to replace our furnace from Steve Thomas of Buttons Heating. We knew the furnace was getting to the end of its useful life but Steve did not attempt to pressure us to do the job right away. He was very honest and forthright saying that despite the age of the furnace, it could last another five years or so. It was so refreshing to deal with Steve and although we didn't plan to do the job immediately, I knew right then and there that he would get our business. So, in early October 2011, we arranged to have our furnace replaced. The 4 man crew showed up on time, were courteous and friendly and did a fantastic job. It is so rare to encounter an organization with the high calibre of employees that Buttons prides itself on. We have already referred a family member who has purchased a furnace through Steve Thomas at Buttons and will continue to give them rave reviews and good referrals. Thanks Steve and Buttons for making this such a great experience!!

Buttons Heating not only did a great job but they were fast clean and did not cut corners. The pricing was good and I have no problem recommending them to anyone. I was tempted to give them a 9.5 for fear of not being believable but they deserve a 10.

New to Oshawa I was recomended to inquire abouit Buttons heating. They answered the call quickly and gave us very good advice.about our situation.We had just bought an older home. Their staff were all very curtious and knowledgable about the products and the service. They were very professional and I would recommed Buttons to family and friends without any hesitation. they were great and I am very happy with product and service.

After 16 years my Keeprite furnace had to be replaced. The Consumer Reports indicates that the Trane furnace is the least repaired furnace on the market. I obtained 3 estimates from various companies and 2 of the estimates were not itemized. This indicates to me that I am wasting their time. I called Button’s Heating Inc. and Mr. Rick Lawson; the Sales Representative took the time to explain everything in detail with me. My new Trane furnace was installed by Mike, Rusty and Bill from Button Heating Inc. and I am very happy with my new Trane furnace. This amazing team is awesome and deserves official bragging rights. I would highly recommend the Button’s Heating Inc. Company for all your heating and air conditioning services. Thank you so much. Cheers!

The service is always prompt and done very efficiently . The service man is polite, explains what he is doing and tests the system when completrd. The price is reasonable and they respond quickly for emergency calls.

Thoroughly professional job. Sound advice on installation locations, neat work, thorough cleanup. Thanks to Todd, Jonathan, Chris, & Dan. Go Newfie! Only complaint is with LG's owner's manual, which is barely literate and largely useless for telling you what the various functions actually do. It does, however, contain gems like this, from the long list of safety precautions: "If you eat the liquid from the batteries [for the remote control], brush your teeth and see doctor." Thanks, LG.

Excellent work.

Good site inspection and estimate process. No surprises afterwards.

The installation team (Jonathon Todd, Trevor) completed a difficult installation carefully and well. Used drop cloths and cleaned up after completion.

Highly recommended.

After re-doing our siding we needed our Ductless AC unit serviced and re-installed. Button was quick, thorough, very clean, professional and fairly priced. They were recommended to us by our neighbors and I would totally recommend them to anyone else. Thanks the whole crew @ Button!!

Buttons was amazing. The rep, Rick came out and really explained EVERTHING i needed to know. I felt i knew everything about the furnac, ; AC and the whole process involved. Rick was awesome. The installation went well and the gentlemen left my home very clean. i would recommend Buttons to anyone. Thanks Buttons team!

Our unit was installed June 1, 2007. It is important to note that this was installed at the tail end of a maternity leave when spending $3200 is a major decision!
June 3, 2008 turned on the unit to realize it was not working. We found out then that the company who had completed the install was no longer in business although referred to us through a very reputable company - Redmond Williams. We contacted LG as the manufacturer and although within 2 days outside of the 1 year warrantee for parts, we were REFUSED any support through them.
Different AC service providers including ALBAR, Laird & Sons have come over the years and advised that there was a small leak, refilled the refrigerant just for the process to repeat itself year after year. At NO point did they ever advise that doing this action was illegal and against code etc. but took the $ nonetheless. It was not until this year when a new Laird & Son technician came that he made us aware that this was not legal practice.
Laird & Son only advised AFTER they came for a service call that they were NOT an LG product carrier and not completely familiar with servicing the unit. (Bit of a song and dance if you ask me but…)
In comes Button's and most importantly - MARIO.

From the first service call placed a week ago, Mario has been an exceptional professional. He spoke well of the LG product and gave his professional guidance, expertise and truly represented your company well. He indicated that he had never seen an issue like this with the LG unit and it appears that it would be a default right from installation. Although it makes me sick to have paid $3200 for a product that we have spent EASILY $300/year since 2008 'servicing'….I feel much comfort with the quality of service, care and professional expertise offered through Mario. The fix at $1650 is a reflection of LG whom will NEVER have us as a customer again and with my saviness with Social Media this story is going viral about LG…so is my story of exceptional service by Button's and Mario.

Could you please extend my family's thank-you and appreciation to Mario and your company. Service will always be the differentiating factor. We will NEVER buy another LG product…AC, fridge, stove, TV…NOTHING EVER however…Button's has a client for life (and a very influential network).