Button's Heating Inc.

When our furnace broke down in January, we had to shop around for a new furnace. We checked out other companies, but found Todd of Button's Heating sincere in explaining the features of the furnace. He put you at ease about the product and the company, Button's Heating. Todd and the team came to install the furnace. They did an excellent job and made sure everything was done right. This included laying covering on the floor and cleaning up afterwards. The furnace has worked flawlessly.

Button’s Heating and Air Conditioning is a First Class Company. It started with my first call to Button’s. Lidy was so friendly and personable..what a great first impression. Within a few minutes, Joe returned my call. We started talking about my HVAC issue and Joe explained the different brands that he carried and the various features for each model. Joe was very open with sharing his experiences and answering my many questions over the phone. After establishing a good rapport with Joe, I (not Joe) asked if we could schedule a face-to-face meeting at my home (you just can’t invite any stranger to survey your home and its contents). Joe arrived at my home at the scheduled time which was greatly appreciated. I believe Button’s follow the golden rule of treat others as one would like others to treat oneself. Joe is as friendly and honest in person as on the phone. After listening to my needs and concerns, he recommended the Trane XV95 Furnace and the XR15 air conditioning condenser with associated evaporator coil. The $$ Joe quoted for the complete removal of the existing units and installation was not the cheapest and Joe was honest to say that if I searched around, I could find a lower price for the equivalent system. But we know that there is truth to the old adage “you get what you pay for” in the long run you will be paying more if one just takes the lowest upfront cost. Out of curiosity (and as a sanity check) I obtained a couple of quotations from other companies found in this website. One quotation was an astonishing $3K cheaper but for an equivalent Courier system. The other was similar to Joe’s quote. The reason why I didn’t go for the cheapest $$ was that I could never get in contact with this Courier guy; he never answered his mobile phone plus his voice mail was full….a red flag for me. On the other hand, whenever I called Joe (even on a Sunday) he would pick up or call back within the hour. The installation went very smoothly. Mike, Russell and Dan (aka Rusty) arrived as promised. They were friendly and professional. They all knew what they needed to do and they did an excellent job. The piping and duct work were neat and clean (i.e. plumb and square). It has been 1 month since the install and everything is working perfectly..I’m very happy with the Trane system. As a bonus, Button’s completed the paperwork for the OPA rebate..a nice touch. Thank you Button’s..a job well done!

In 2007, the fantastic crew at Button's replaced my old furnace with a Trane which heats nicely and is quiet, and because of their reliable yearly inspection/cleaning service, I called them again last week during a bad heatwave to quote on a replacement central A/C as my very old one had finally taken its last breath. The Comfort Consultant, Pete, took my house and finance needs into account and recommended a realiable Goodman 13 SEER A/C, and didn't try to oversell me to something I couldn't afford and didn't need, to cool my tiny house. He got the installation scheduled quickly and the install crew was knowledgeable, respectful, and made sure no waste was left behind. Even the Button's office team I've interacted with over the years, Alison and Lydie, always offer me the best in customer service whenever I've called, and so I would recommend Button's to everyone. Note: I'm very critical when it comes to work done and the wildly over-expensive quotes given on my house improvements and repairs, and I wouldn't recommend alot of firms but I can honestly say for A/C and Heating, you won't find a service better than Buttons'.

I would happily recommend the guys from Button Heating & Air Conditioning. Not only are they very easy to deal with, answer every question thoroughly and patiently and are very reasonably priced, but they know what they're doing and they do it extremely well. I am completely satisfied with their service and that is an understatement. They did a fabulous job. Thanks Todd!

Mike, Don and Rusty arrived EARLY to replace our old furnace. Not only did they do a great job, but they were pleasant, patient, answered all of my questions and cleaned up their mess. I would recommend Button's to anyone.

Button's Heating and A/C provided installation of my central air con. I had previously called one other company and felt that Button's was far superior - the 2 quotes were similar, but the sales person was more knowledgeable and more thorough than the other guy. Installation was tricky as I had just had the basement renovated (!), so the fellows had to re-route the wiring and so forth. They could have made me feel bad for this oversight on my part, but they didn't. They did the job in an afternoon; they were polite, professional and had great senses of humour! Would definitely recommend them, and would use them again.

Thanks to Rick L. in Sales, John and his crew (furnace), Todd, Jonathan and Mike (air conditioner). All of these men made life so easy for us when we had to upgrade our old boiler to a forced air system.What seemed so intimidating a project to us as homeowners was completed 'effortlessly' by John an his crew. The crew did a beautiful job. A year and a half later, when we needed an AC we didn't hesitate to call Buttons for the job. Unlike some other 'experts' in the field, the people at Buttons show up for their appointments, answer their phones, or return phone calls right away (even on weekends). Honest and dependable. Thanks! Devries Family

We purchased a brand new furnace and air conditioning system from buttons. After some research and government rebates we were able to get one of the best systems installed by them. They did the installation and we purchased both units from them for just under 5000$ with a 15 year warranty. They even do yearly inspections for free for us from our purchase agreement and it's been pretty smoothly running for 9 years now. I would definitely recommend them. The service has been great.

I found Buttons while searching for a Central AC contractor.

My first call was quickly returned by one of the managers. After helpfully answering some of my preliminary questions he referred me to Steve for an estimate. On the day of our appointment Steve phoned ahead to let me know he would be on-time; he was punctual and he was able to provide a list of suggestions.

Steve Stefoff is highly knowledgeable. After his thorough home inspection we sat down to go over the options. As part of our discussion he provided immediate written estimates which were both reasonable and competitive. He provided full prices, including taxes and any applicable rebate offers.

Our service installation was handled by Todd Button, Ryan, Mike and Mike on July 16 2012. They arrived on time and were ready to set to work immediately. Floor protection was laid down prior to the start of work. They took care to ensure the safety of any pets. They were polite and professional all the way. The removal of our old unit and the installation of the new AC went smoothly, and the job was fully completed in the time specified.

Todd took me on a tour of the finished work. After, we sat down to go over after-care. He answered all my questions and made sure to leave Button’s contact information with me.

There is something unique about a family-owned business (since 1977) that stands by its own name. From Steve’s estimates to Todd’s install, I found the dedicated staff at Buttons to be a cut above the rest. My experience with Buttons was a welcome reminder of what quality service still stands for.

PS: our furnace was installed by Todd’s Uncle, Dean Button, in 1990. His signature is on the tags. This was a pleasant surprise to all of us! (The furnace has never given us any trouble.)

We were moving to a new house and of course the builder wanted to charge too much for an A/C unit. Once I knew I wanted a Trane A/C and Bradford White water heater I shopped around. I spoke to Pete at Button's and he took the time to explain the different models and gave a reasonable quote, not the cheapest but pretty close. I wanted a reputable installer as that is the most important thing when it comes to an A/C unit.

Before I decided to go with Button's I phoned Pete a few times about some questions I had, he almost always answered his phone right away or responded quickly if I left a message. Since I was also having my gas stove delivered the same day, Pete also arrange to have to gas hooked up.

On installation day, Todd, John and Ryan came out to do the installation. They were very careful when moving everything down to the basement and it was not easy! Everything they installed was very clean and professionally done and they did not leave any mess behind.

They took the time to explain the features of each product and answered all my questions. They also gave me a number of helpful tips about the products and my furnace. A big plus was hooking up the gas stove for me.

The customer service was A+ from day one from speaking to Pete to the final installation by Todd, John and Ryan. Eveyone was friendly and I would definately recommend Button's to anyone!