Button's Heating Inc.

Button’s Heating and Air Conditioning is a First Class Company. It started with my first call to Button’s. Lidy was so friendly and personable..what a great first impression. Within a few minutes, Joe returned my call. We started talking about my HVAC issue and Joe explained the different brands that he carried and the various features for each model. Joe was very open with sharing his experiences and answering my many questions over the phone. After establishing a good rapport with Joe, I (not Joe) asked if we could schedule a face-to-face meeting at my home (you just can’t invite any stranger to survey your home and its contents). Joe arrived at my home at the scheduled time which was greatly appreciated. I believe Button’s follow the golden rule of treat others as one would like others to treat oneself. Joe is as friendly and honest in person as on the phone. After listening to my needs and concerns, he recommended the Trane XV95 Furnace and the XR15 air conditioning condenser with associated evaporator coil. The $$ Joe quoted for the complete removal of the existing units and installation was not the cheapest and Joe was honest to say that if I searched around, I could find a lower price for the equivalent system. But we know that there is truth to the old adage “you get what you pay for” in the long run you will be paying more if one just takes the lowest upfront cost. Out of curiosity (and as a sanity check) I obtained a couple of quotations from other companies found in this website. One quotation was an astonishing $3K cheaper but for an equivalent Courier system. The other was similar to Joe’s quote. The reason why I didn’t go for the cheapest $$ was that I could never get in contact with this Courier guy; he never answered his mobile phone plus his voice mail was full….a red flag for me. On the other hand, whenever I called Joe (even on a Sunday) he would pick up or call back within the hour. The installation went very smoothly. Mike, Russell and Dan (aka Rusty) arrived as promised. They were friendly and professional. They all knew what they needed to do and they did an excellent job. The piping and duct work were neat and clean (i.e. plumb and square). It has been 1 month since the install and everything is working perfectly..I’m very happy with the Trane system. As a bonus, Button’s completed the paperwork for the OPA rebate..a nice touch. Thank you Button’s..a job well done!