Brothers did a great job with our plumbing issue and fixed the problem a few months ago. What we did not expect was to have a large pile of dirt, pipes, sewage, and toilet paper sitting on our front lawn for 2 months after the job was "complete". We have reached out to Brothers 1-2 times per week for 1.5 months and despite promising that somebody will come to clean up and finish the job, nobody has come to clean up. Given the +$6000 price tag, we're extremely disappointed in this company.
- Company Response
Sorry for the miscommunication. We advised that we were waiting for the ground to thaw out and for some rain to help compact the soil that was left from the job we did this last winter. We were waiting until Spring of this year (some time in April) to come and remove any extra dirt and to clean up. We explained this to the customer but somehow they didn't understand and think we have forgotten. We will be out there asap and clean up. Thanks.