Avenue Road Roofing

Roofing
Toronto ON M6B 1P8
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Roofing
Avenue Road Roofing
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94%

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Reviews for Avenue Road Roofing

Average customer rating:
9.5 10 (548 reviews)

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Taz
Taz
3 reviews Toronto, ON
10/10

Roof repair

Ice damming caused a leak from the roof. Shingles had to be removed and a flat roof was replaced.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review!

Susan
Susan
18 reviews Toronto, ON
10/10

Roof Replacement

My parents roof has had a small chronic leak over the last 10 years, even though they had a new roof installed and several patches by various roofers, none of whom appeared to know what they were doing. When the leak became worse after a major storm this summer, we decided to get quotes on a new roof. We called three of the top roofing companies in Toronto to quote on the project, one of which provided a quote without even going up on the roof or sending up a drone to inspect the roof! Although the quote presented by Matthew, the consultant from Avenue Road Roofing, was not the least expensive, his professionalism, honesty, knowledge, and friendly, down-to-earth manner inspired our confidence. Whenever I contacted him, he always responded promptly and took the time to address all of our questions and concerns. Blake, the project coordinator was also really amazing, promptly responding to my emails and calls. He contacted me immediately and since the project would not start for a few weeks, he arranged for a temporary repair to hold us in case there was any heavy rain prior to the start date. In order to provide the least disruption for the roof replacement, Blake also arranged for a larger crew for the project. They arrived on time and worked really hard throughout the day and even into the evening, completing the project in one day. The team members were very courteous, protected our property, and were respectful of our neighbours. They did a top notch job!

I was so impressed with the workmanship on my parents roof that I called Matthew to do an inspection of the roof on my house, which was replaced about 12 years ago by another company. I wasnt confident in the work as we had experienced a leak around our chimney which was repaired by a chimney company last year when the other roofer would not come back to do the repair. Matthew did an inspection and reported that everything looked good. Im fairly certain that some other roofing company representatives would have told me that we needed some work done. When the time comes that our roof does need replacement or repairs, I will only need to make one call...to Avenue Road Roofing.

Approximate cost of services:
$18,000.00
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Company Response

Amazing! Thank you for sharing your experience with our staff

K in Toronto
K in Toronto
1 review Toronto, ON
10/10

Downspout replacement

Avenue Road Roofing came to replace 3 downspouts of my home. The team did a great job and cleaning up afterwards. Aron has been very generous with his time in offering thoughts and ideas, and has also been very responsive. I was considering getting the team to help with a new project but Aron offered his view that the job is not worth doing from my perspective. Reflects that company does keep the customer's interest in mind. Tony is another great member in their team, and quick to come touch up on things I was seeking help on.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for letting us earn your business. We will forward the praise to our staff

Charles in Toronto
Charles in Toronto
0 reviews Vaughan, ON
10/10

Eavestrough consultation

Aron of Avenue Road Roofing came to our scheduled appointment on time for consultation of eavestrough repair/replace consultation. He provided a very courteous and professional opinion after a thorough inspection of my eavestrough system. Most of all, he was very honest without all the sales pitch attitude. Aron is the guy to call when dealing with this company. I dealt with him on a previous occasion and he did not disappoint. I wish that my dealings with all trades people is as pleasant and professional as my dealings with Aron.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the review. We are very happy to hear of your positive experience

Private User
Private User
6 reviews Toronto, ON
4/10

Roofing work

I would not recommend using Avenue Road. The process of getting the job done was a fight, and I am not left satisfied concerning how the whole project was handled.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Reviewer:

Our company expects our clients to have a great service experience. While we are not perfect, we certainly appreciate the opportunity to make things right with our clients as/if necessary. Unfortunately we don’t know who you are, or when you had work completed. Every client is contacted prior to invoicing to insure they are pleased, and we have one of our inspectors check over all jobs prior to making that contact with our clients.

If you will identify yourself; we are pleased to visit the situation and see what can be done.. whatever that may actually be. As we have generally a very high customer satisfaction and referral rate; your comments and criticism are welcome and we will help you. 416-785-5129

Adele in Brampton
Adele in Brampton
1 review Markham, ON
10/10

Outstanding after sales service

My roof and gutters were installed by Avenue road roofing several years ago . I have had excellent after sales service from them. They really support their customers after the sales. Today Kas and Tony came to check my roof as I was seeing black pieces of what I thought was roof shingles. They came out and checked and it turns out it was not coming from my roof. It was from dead leaves blown by the wind. No charge for the visit and I was sent pictures of my roof . Friendly efficient service. I highly recommend them.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Adele!

Cynthia

Private User
Private User
Private User reviews Toronto, ON
10/10

Satisfied customer

My facia was in bad shape, called Avenue Road roofing to come to my rescue and they did!!

Approximate cost of services:
$2,170.00
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Company Response

Thank you!!

Cynthia

Private User
Private User
Private User reviews Toronto, ON
10/10

Flat roof repair

We had a leak in an upstairs bedroom. Part of the membrane from our flat roof had blown off. The problem was found and different options for repair were clearly explained. All my questions were answered me. Excellent customer service and prompt completion of job.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for the review of our work. We appreciate it

Harold Segalowitz  from Toronto
Harold Segalowitz from Toronto
1 review Toronto, ON
10/10

Roof Replacement

I was really pleased with the professionalism of the company. They did my roof replacement (peaked roof plus 3 smaller adjacent ones) in 1 day, my property was well protected and their cleanup was impeccable.

After completing the work, they sent out an inspector to ensure the job was done correctly. He had the crew back to replace some shingle caps on the main roof. Apparently, the crew had run out of the correct colour and used a number of similarly coloured ones which the inspector had them replace. Frankly, I would never had known nor would anyone ever have noticed but thats how professional the company is.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for the 10/10! We appreciate it

Private User
Private User
Private User reviews Toronto, ON
10/10

Storm repair

Good friendly service from employees who know what they are doing. Very highly recommended.
Sean

Approximate cost of services:
$600.00
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Company Response

Thank you Sean! We appreciate it

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Avenue Road Roofing

Avenue Road Roofing specializes in Roofing, Shingle, Sheet Metal, Flat Roof, Siding, Repair, Eavestrough, Skylight & Chimney Divisions. Commercial Roofing. Maintenance Programs. Carpentry, Masonry.
Servicing the GTA since 1974

CATEGORIES
Roofing
SERVICES
Roofing, Shingle, Sheet Metal, Flat Roof, Siding, Repair, Eavestrough, Skylight & Chimney Divisions. Commercial Roofing. Maintenance Programs. Carpentry, Masonry
SPECIALITIES
Roofing, Shingle, Sheet Metal, Flat Roof, Siding, Repair, Eavestrough, Skylight & Chimney Divisions. Commercial Roofing. Maintenance Programs. Carpentry, Masonry
WEBSITE
https://www.avenueroadroofing.com
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
Cheque, Online Banking, MasterCard, Visa, Financing
LICENSES
Dun and Bradstreet, ACMO,CCI,Certified installers for Certainteed, IKO, Velux and other leading
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
YES
WRITTEN CONTRACT
Yes
WARRANTY TERMS
VARIES
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