Alliance Floor Source

Floor Retailers
Concord ON L4K 4G9
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Alliance Floor Source
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96%

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Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (536 reviews)

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Vik from Toronto
Vik from Toronto
9 reviews Toronto, ON
10/10

All good here

I walked in and dealt with Mike. Picked out my product, we agreed on a price we were both happy with, I paid my deposit and received my product in a week-ish. Easy peasy everybody happy!

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review Vik! We try to make our customers shopping experiences as stress free as possible! - Mike

laura.x.sousa
laura.x.sousa
1 review Toronto, ON
10/10

Floor sanding, staining and finishing

We needed a specific colour match be done, and Alliance was very diligent in getting the match perfect. They came on-site to take a sample and performed a very good match.

Approximate cost of services:
$4,800.00
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Company Response

Hello Laura,

Thank you for your review. We take pride in our work and like to go the extra mile for our customer. We are glad the floors turned out so well (as we expected).

Mike

Bella in Richmond Hill
Bella in Richmond Hill
1 review Toronto, ON
10/10

Laminate flooring

I was looking for laminate flooring and we happen to find Alliance flooring. Mike at the store helped and guided me through choosing the perfect floor. His knowledge and patience were very appreciated. I would highly recommend alliance flooring to anyone looking for flooring options.

Approximate cost of services:
$2,300.00
1 of 1 people found this review helpful.
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Company Response

Thank you Bella for your kind words! We try our best to provide the best recommendations on materials based on the technical knowledge we have, your review is greatly appreciated!

oldbrad in Toronto
oldbrad in Toronto
1 review Bradford West Gwillimbury, ON
10/10

Kitchen floor in 100 yr old house

Kitchen floor in 100 yr old house - 1/2 of floor within original structure, 1/2 extending onto original exterior porch supported on 3 cement piers. House substrate - very old vinyl tile (est 30 - 50 yrs) but generally very tightly adhered ...Porch substrate - 3/4" plywood.

Potential dissimilar motion of 2 floor sections mandated flexible floor medium - we had settled on cork tiles and contacted Alliance as a potential supplier.

We discussed the pros and cons of cork and Alliance made us aware of cork's potential of fading colour in strong sunlight (the room is very bright) and suggested we might come in and look at an alternate that they thought would be more suitable (Karndeen LooseLay) - When we visited the store they were very friendly and completely without hype or pressure and were very knowledgeable of the product and methods of installation - I checked several other supplier's prices - most were somewhat similar but all wanted shipping from Burlington as an extra, where Alliance offered to get our 150 sq ft order delivered to the store.

We opted to install it ourselves and to glue it in place because of variances in the floor - Alliance was extremely helpful with suggestions for surface preparation and installation (including suggested cementitious fillers (from other suppliers) to prep the rough plywood surface in advance).

We opted for the dry method for installation and they offered very professional post sales support which required several telephone conversations and they were always friendly and helpful!

I have no hesitation in recommending Alliance as the potential supplier for any flooring project.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your detailed review Oldbrad, We appreciated the supplemental pictures you sent us via email as well. No matter how big or small the sale, we try to be as helpful and accessible as possible.

Mike

Jackie in Markham
Jackie in Markham
1 review Vaughan, ON
10/10

Great experience

We went to many similar stores before finding Alliance Flooring. Thankfully we found Mike at Alliance. He was friendly but more importantly he was extremely knowledgable. It was a great experience!

Approximate cost of services:
$2,000.00
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Company Response

Thank you Jackie. Behind the scenes, Lehel, Timea and myself spend a lot of time educating ourselves on the products we sell. We beleive that every customer who leaves our store should feel educated and confident about the product they purchase!

Mike

Srini from Toronto
Srini from Toronto
9 reviews Toronto, ON
10/10

Engineered Hardwood install and Carpet removal

I chose Alliance based on the reviews on Homestars and in the end I was happy with the decision. We met with Mike and he was a great professional with friendly customer service. My wife and I were deciding between laminate and engineered wood flooring. MIke came over to our condo for the estimates, helped us choose the right underlay based on our condo rules and provided inputs on the merits of each option. There was no pressure during the process and Mike showed us many options for our needs. We ended up choosing the engineered wood option. The work was done flawlessly on the promised date. The contractors (Rudy and Joseph) were great and followed through with our requests.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your kind words Srini, We try our best to cater our projects to each customer that comes our way. We arent on commission which helps, I know myself I don't feel the need to meet certain quotas or profit margins, we beleive customers are happiest when they aren't pressured.

Condo work can be tricky sometimes. It helps that we are familliar with most condo boards in the city.

We are very happy to have Rudy and Joseph represent us on the job site!

Mike

shawn
shawn
1 review Toronto, ON
10/10

Wood flooring supply

Very helpful and they were able to expedite my order within two days from the factory.
The pricing was marginally cheaper than home depot with better quality and options.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your review Shawn! We try to be as competitive as possible on pricing. We strongly believe that word of mouth is the best form of advertising - it's how we keep our pricing low! - Mike

rvender
rvender
1 review Toronto, ON
10/10

purchase hardwood flooring

Very easy to deal with accommodating would buy from again
They were willing to help us with returns when we had missed the required amount of time
Would recommend buying from them

Approximate cost of services:
$14,000.00
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Company Response

Hello rvender, Thank you for your review. We try to be reasonable with our customers and your situation was an honest miscalculation. We aren't always able to assist our customers with this, however the supplier was great as well!

Laminate p.
Laminate p.
1 review Mississauga, ON
7/10

Laminate

Speedy knowledgeable service. Lady has a great body. Good selection of flooring and carpets. She lent me the sample board overnight for a small deposit

Approximate cost of services:
$3.00
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Company Response

Thank you for your review! I am sure Timea is glad to hear her workout routine is paying Dividends! - Mike

ircondo
ircondo
1 review Toronto, ON
10/10

Laminate flooring

I have been to the store a few times for different flooring jobs I had .. They have a very good selection , very competitive pricing .. The are very knowledgeable regarding products .. Fast and reliable services .. Would likely recommend this place...

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review! We try to support our contractor base as much as possible and appreciate your continued business! We try to work with suppliers who are reliable and are able to turn around materials quickly! Be sure to check out our in stock specials next time you are in! - Mike

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
https://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.