Alliance Floor Source

Carpet & Rug Retailers
1006 Magnetic Dr. Toronto ON M3J
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Alliance Floor Source
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96%

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Reviews by rating (past 12 months)
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Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (494 reviews)

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Pat
Pat
7 reviews Toronto, ON
10/10

New look for a new year

I had originally planned to only replace the kitchen floor as it was in the worst shape but once Lehel came by for the estimation and consultation I was very impressed with the open discussion on current flooring alternatives, options available, timing and pricing and decided to get the whole house done. And I am absolutely delighted. From the first visit, to selection of the flooring, the removal, the installation and the ongoing communication of updates and status it was perfect. I am totally satisfied with my new look and Lehel, Timea and the Alliance Floor Source team are to be commended for a super job from start to finish. Thank you for my new look !

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Private User
Private User
0 reviews Toronto, ON
10/10

Vinyl flooring

Amazing service! Ordered the flooring and came in just a few days right before Christmas. Also great selection.

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Private User
Private User
0 reviews Toronto, ON
10/10

Condo Laminate Floor Project

Could not be happier with Alliance Floor Source! Amazing selection of quality flooring, and Lehel’s demo and installation teams did an excellent job in record time! Knowledgeable, personable and super-responsive. Lehel took the time to explain everything to us, offer very helpful advice and was there to support us throughout the process.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Floor refinishing

Very happy with Lehel and his team. Great work and excellent communication and service through the entire project. Thank you.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Floor Repair

I would highly recommend Alliance Floor Source for floor repair. I have used them for two different projects and each time the work was completed as promised. They are on time, easy to deal with, honest and the quality of work is fantastic.

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Private User
Private User
Private User reviews North York, ON
4/10

Engineered flooring for downtown apartment

Timea made selecting material a helpful, good experience - kudos to her, because it's not an easy decision for something that will leave a big impression on your home for years to come.

Consult, estimate and project management were inadequate. During the estimate process we subtracted various materials to reduce costs but Lehel merely increased the prices of other materials so that the bottom line remained essentially the same. Concerns we had during consult were minimized, yet when it came to working the owner was a high stress complainer about elevator times, keeping furniture clear, laying floor around closet organizers, scheduling, etc.

Demolition was done by undertrained, ham-fisted subcontractors; inexplicable, multiple and deep drywall holes were found; baseboards weren't first scored before removal, leading to significant areas of paint/drywall tears - totally inexcusable. No repairs or discounts were offered, only a sheepish apology. The demo crew arrived 1 day behind schedule due to problems at other sites. The crew kept showing up late every day and threatened to disrupt our entire building's elevator booking schedule - so we helped load/unload each day and actually made up the lost time. When we asked for a discount in return, only a thank you was given. Lastly, Lehel did not once visit the job site during or at the conclusion of the work. Poor business practices/relations!!!

The installation was very good, but not excellent. Caulking was missed in several areas and flooring cuts around closet organizers did not match up for one room, leaving that organizer's frame slightly off of vertical.

We have used three companies for hardwood and engineered flooring in the past; Alliance compares well in terms of materials offered and install quality; however, demolition and business/project management are very poor, enough for us not to recommend this company to anyone.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Floor renovation

Nice work done. Completed the work within the scheduled time. Provided great service and quality.

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Company Response

Thank you for the great review! Always nice to hear when customers have a good experience with us.
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Wood floor throughout the house (main floor and basement)

After gutting a bungalow, we started putting it Ave together. We shopped around and settled upon Alliance for our floors. Service was great - knowledgeable, options clearly outlined, they made sure we understood what we were ordering, provided great advice and delivered on time. Installation Craftsmanship was excellent. Pricing was competitive without having to ask. Friendly and responsive service. I would recommend to close family and friends.

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Company Response

Thank you very much for the great review! We strive to provide the highest quality of service, in a timely fashion and at a fair price. Thank you for recommendations!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Wood Floor Installation

If anyone is looking to install new flooring Alliance Floor Source is the place to go. They are very knowledgeable and professional, and do their very best to accommodate you - I had to delay my installation and it all worked out beautifully.   Timea also helped me with choosing the wood floor tile, and answered all of my questions. Alliance Floor Source can also refer you to an  excellent installer. Their product is Superb, as is their Customer Service -  I am very happy that my installer recommended them to me!

1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to share your feedback. It means so much when customers share their experiences! We are glad we were able to meet your expectations!
Alliance Floor Source Inc.
416 398-0019

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
http://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.