Alliance Floor Source

Floor Retailers
Concord ON L4K 4G9
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Alliance Floor Source
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96%

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Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (536 reviews)

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sarahrachel.wilkinson in Toronto
sarahrachel.wilkinson in Toronto
6 reviews Toronto, ON
10/10

Condo Renovation

Alliance Flooring has been absolutely great to work with. I came into this renovation with zero experience or understanding of what I was supposed to look for, but Mike took the time to walk me through everything. Moreover, everything was conducted with minimal fuss - even when my contractors needed additional materials to complete the job, Alliance managed to sort me out in one business day, and the material was ready for pick up the very next day. Finally, they even came in to give me a second opinion regarding my contractor's work - highly recommend!

Approximate cost of services:
$2,000.00
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Company Response

Hello Sarah,

Thank you for your kind words, we take pride in providing our customers the best information to make an informed purchase! We love the way your floors look in your new condo!

Mike

J a.
J a.
1 review Whitby, ON
10/10

Hardwood Flooring

It was time to rip out all our carpet and replace it with hardwood flooring and we chose to work with Alliance Flooring Inc. The company stocks a wide range of products and the customer service is excellent; with a job of this scale we had lots of questions and the owner, his wife, and staff could not do enough to answer all our questions in a timely manner to ensure we found just the right floor. We were happy to be able to source a Canadian made product, (Mercier Flooring) manufactured in Quebec, that is of very high quality. The turnaround time on the order was less than 5 days and the product is beautiful!! Everyone we've dealt with at Alliance is knowledgeable about the products, courteous, and extremely professional. We highly recommend them and would definitely do business with them again in the future. Thanks Alliance!!

Approximate cost of services:
$10,000.00
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Ingrid R.
Ingrid R.
1 review Toronto, ON
10/10

Small condo- all floors

Fast, efficient, friendly. When the flooring we chose originally was not available immediately, we picked another better one, got it at the same price and had it installed right away with no extra wait! Very happy

Approximate cost of services:
$6,000.00
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rjh
rjh
2 reviews Toronto, ON
10/10

Living room carpet including stairs

From sales to installation everyone was friendly, knowledgeable and helpful. We didn't feel any pressure, but rather felt comfortable to take our time making our carpet choice. The price was extremely competitive. The installation was done at our convenience. And what a fabulous job! The whole experience was a pleasure. Thank you! We are delighted with our new living room.

Approximate cost of services:
$2,600.00
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Anton in Toronto
Anton in Toronto
1 review Simcoe County, ON
10/10

hardwoodfloor

Very friendly and knowledgeable staff. They were very helpful in narrowing down the right Canadian hardwood floor . The price and the service was good. Very happy that we dealt with Alliance and I have already recommended them to my friend who just purchased an engineered hardwood from them .I highly recommend Alliance. You won't be disappointed.

Approximate cost of services:
$4,000.00
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Ehwm
Ehwm
1 review Toronto, ON
10/10

Flooring replacement

Mike was able to come the next day for an estimate on my project, provided a realistic quote and suggestions on how to minimize our cost. Upon deciding to go with Alliance for our project, Timea was extremely helpful with trying to set up a date and schedule to accommodate the busy service elevator availability at our condo, and the job ended up being completed in the following two days. Peter worked very efficiently and carefully, doing a great job and left the room clean. Overall, we were greatly impressed with the great service and quality of the work provided. Will definitely contact them again for future projects!

Approximate cost of services:
$1,800.00
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Katarina Sucevic in Keswick
Katarina Sucevic in Keswick
1 review Toronto, ON
10/10

Very satisfied!

We are extremely happy with the product we received (engineered hardwood floor), the installation and the service. We dealt with Mike, who is professional and knowledgeable. We highly recomment Alliance Floor Source.
Thank you

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Katarina! We enjoyed working with you just as much! You floors turned our beautifully and we look forward to your next project! - Mike

Jose in Toronto
Jose in Toronto
1 review Toronto, ON
10/10

Floor for my Basement

I was looking for an affordable floor for my basement, and I got to visit the showroom in Alliance and I found a great variety of laminate floors there, but what liked me more was the great attention and customer service . I got technical information and tips in how to install the floor properly since I was doing the installation by myself in first time.
They really know about the business ... 10 of 10 ,,,Thanks

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review and your order Jose! We take pride in giving out customers the best service in the industry and providing the soundest knowledge no matter how big or small the purchase is! Best Regards,

Mike

a homeowner from Richmond Hill
a homeowner from Richmond Hill
1 review Richmond Hill, ON
1/10

Staircase carpet installation

We had a few issues after the carpet was installed on the staircase.
First was gripper nails sticking out so that I hurt my toes a few times when I stepped on it.
The company sent an installer (different from who installed the carpet in the first place) so he just hammered down the nails.
After his visit a few of steps began to squeak. Probably something got dislodged under the carpet after hammering.
We complained about this problem.
Mike visited us to inspect the issue.
His verdict was that we have old stair case and we just have to live with it, so they wouldn't fix it.
My issue with this verdict is that we never had squeaking problem, even with the old carpet and certainly wouldn't expect it with the new carpet.
I realize that it's a small project for them, but even small projects have to be finished professionally.

Review has 1 previous version
Approximate cost of services:
$2,000.00
1 of 2 people found this review helpful.
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Company Response

Hello,

Thank you for your time in writing this review. It is unfortunate that you are not satisfied with your experience with our carpet installation. However I must point out that there was no possible way for our carpet installation over your stairs would have caused squeaking. This is akin to claiming that a carpet installation over a squeaky floor is the direct result of the carpet install. The underlying issues are with the construction and age of the stair case. Over time, adhesives and fasteners can come loose and create squeaks. This must have been the case under normal use (it could be as simple as someone trotting down the stairs), or from the normal methods of hammering the gripper edge in place. We suggest(ed) talking to a stair specialist before coming to conclusions that it must have been the installers fault. We took care of an issue for you within our warranty but how can we be expected to warranty workmanship from decades in the past by other trades.

We look forward to providing each and every one of our customers with exceptional service and feel like we have satisfied any reasonable expectation with this project.

Thank you,
Mike

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
https://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.