A1 Air Conditioning & Heating

Required a new furnace and humidifier in August 2014 after the Burlington Flood. A1 did a great installation job within only a few days and offered great service while in our home.
Our first cleaning and inspection was today and again, the service person (#61060) was courteous and efficient getting the work done.

Dispatch #61756. I had A1 install a new furnace in July 2015 and decided it was now time to test it before the weather gets really cold. Set the thermostat to heat, furnace came on and brought the house up to temperature then shut-off. However on the next call for heat the furnace did not light and the LED indicator started to flash red. I called service, left a message and John promptly responded. He advised he was in Toronto on a call and it would be a few hours before he got to my house. He arrived within his stated time frame, was polite, quickly found the problem and corrected it. He stayed for 45 minutes after the problem was corrected to ensure the furnace cycled properly. John also answered other questions I had about the furnaces operation. This was my first experience with A1 for service and I would highly recommend them and John for any service requirements.

Thanks John. I checked the furnace operation again today as you requested and it is working fine.

We have been serviced by A1 for at least 10 years and have had only the best service and attention always. We appreciate the recommendations the service providers make as in when we need to change our filters. And it is so helpful that he carries the needed parts with him. If fact we did recommend A1 to my parents who signed up as well

Dispatch #60509. We had our semi-annual a/c and furnace review done by Matt. He was professional and service was excellent. Answered all questions that we had. Hope to see him again.

We had our furnace installed by A1 13 years ago, and signed up for regular yearly inspection /maintenance protection plan.

We are very pleased with our decision to purchase this furnace installation by A1 AND their home comfort protection plan.

We highly recommend their professionalism and expertise!

Mike Dispatch (# 60457) just completed the regular yearly inspection ... we love the confidence that the heating system is ready for another winter, and we know that if there are any issues at all ... they are only a phone call away! (Nice to know when it's 10 degrees below ... :)

(We HIGHLY recommend the yearly maintenance plan!)

Thanks to Mike for answering questions we had in a patient and helpful manner! :)

I recommend A1 whole-heartedly.

We have dealt with company for approximately 25 years and the service personnel are great. The last service call by Mike was excellent. We have super care which gives us peace of mind.Our code no. Is 59177.

We have been clients of A1 Air Conditioning and Heating for years. They are always there for us. Our yearly service contract means we never have to worry about either our furnace or air-conditioner.
Last week, we had our air conditioner replaced by a great team (#60918) who were courteous and professional and got the job done! (the old air conditioner was 26 years old and just gave up)
Thank you A1!!

I was a client of Reliance but was encouraged to rent a new unit from them. I called A1 and was impressed with the integrity of the vendor. They installed two days later and everything is perfect.

#59407 I recently have one of my AC replaced by A1 Air Conditioning and Heating. The technician detected a leak in the unit and could not find out the source of leakage. He recommended to replace the whole unit. The installers , Mike and Mike came the next day and they were very professional and understanding. I expressed my concern that they would need to cut open some area of my basement ceiling to replace the inside line. They even rechecked my indoor line even it was not part of their job. They ended up replacing the indoor line without cutting open any part of the basement ceiling because of my concern. I believe it is very important for any company to listen to the customers and address their concern. They replaced my AC unit in a very professional way and they have excellent workmanship. I would highly recommend this crew to do any AC unit installation.

We normally see a different company but A1 was very helpful and found mistakes that the other company had charged us for! for anyone who is looking for great service A1 is highly recommended !