Reviews

10/10

We contacted 4 local companies for a quote to replace our furnace. Dinesh of Four Seasons was diligent, professional and went way above to ensure that our questions were answered and that we were satisfied with the installation. Kam, our installer, was exceptional. He explained what they were doing and was very informative taking the time to explain the equipment and how to maintain it. We are very impressed and would highly recommend this company for any of your heating and cooling needs.

Approximate cost of services:
$5,000.00
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0/10

Do not give your business to this company. we had waterproofing done on our basement 10 years ago. A 25 year WARRANTY was the guarantee with this work. Very sloppy job, Took months of going back and forth to get the work done, kept pointing out installation issues with no response, head office was no help. Very poor salesmanship and installation. We had a flood in our basement due to failure of this waterproofing causing 100,000 of damage. Brothers would not honors their warranty but did offer to come in and do more work. They do not tell the truth and are very disreputable company.

Approximate cost of services:
$19,000.00
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Company Response

We tried to work something out but the customer didn't want to deal with us. We waterproofed 3 sides of a bungalow and overlapped the new addition at the back by approx. 3-4 feet on both sides. Over 10 years later we were called because of a drain back up. We found ground water in the Backwater Valve box, which drained after opening the clean-out. We also found water was backing up out of 2 floor drains. The floor drains had construction debris in them causing the back up. Recommendations were made to fix the issues. We did not see any indication of a waterproofing problem. Two weeks later we were called back as water was found near back wall of original building and cracks were found in the new foundation walls of the addition caused by settling. We recommended to waterproof the perimeter of the new addition. The customer didn't want to deal with us and contracted another company. The other company extended the overlap we did by approx. 10-12 feet at a high cost, almost as much as we had quoted for the whole perimeter. Not a solution we recommend as water could still find its way inside. In the end the customer didn't want to take our advise or have us do any work. They had lost faith or had been persuaded by the other company not to deal with us. We will learn from this and improve our communications with our customers going forward.

10/10

The owner, Joseph Romano amazed us by being so helpful, interested and professional. He listened to our needs and then offered several choices. After 2 days, our carpet was bound and delivered along with super thick underpad. We love the carpet! Great quality, durability and price. Thank you Joseph!

Approximate cost of services:
$500.00
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10/10

We would highly recommend G. J. MacRae and the exceptional team led by Dean and Magnus. Very professional, efficient, timely, and refreshingly honest! We had a flood in our basement, after having had waterproofing done 10 years ago ny a different company. Dean identified that we had 2 cracks in the foundation that were in the area of the current waterproofing. We wanted advice and honesty on how to best correct the problems. Dean provided a quote and the team started 2 days later. Within 1 1/2 days 27' of waterproofing was completed in the most professional manner. We learned a lot from Dean and Magnus on what had been done incorrectly the first time. We highly recommend this company if you want peace of mind and exceptional trades work! Totally reliable, honest and knowledgable.

Approximate cost of services:
$10,000.00
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Company Response

Good Afternoon SCB:
Thank you for your detailed testimonial. Dean and Magnus are very knowledgeable about basement waterproofing/foundation repair. By sharing your experience here on Homestars you will afford other homeowners the peace of mind achieved by a job well done for them too.

Noreen
GJ MacRae Foundation Repair
www.wetbasements.com
905 824 2557