Restoration of basement following flood
I was referred to this company by Sewer Squad following the flooding of my basement in mid August 2018 due to a massive rain storm at the time; I was told they do great work. they did do an assessment of the situation very quickly; and removed the damaged parts for drying; my insurance paid up; then I was told the repair work could not be scheduled until the end of September. However, I requested an alternate day, as I would be away on holidays at the time, and was given the day of October 15 - the repair manager did show up and assured me that repair work would start later on this week. On October 18 the company contacted me to say that they could not do the work and would I please find an alternate contractor -... needless to say I am one unhappy customer!
- Approximate cost of services:
- $12,000.00
- Company Response
Claire, the details of your review is accurate. Your score on the other hand does not reflect the performance of the work we actually did. I think if you treated people a little nicer with a bit of respect they would happily do work for you......