Reviews

10/10

Tom worked with me to get external potlights installed for the house. It was a pleasure working with Tom. He was very responsive throughout the entire process despite the holiday season, and was very kind to not only discuss our requirements but offer his consultancy by laying out a plan for what needs to be done i.e. what it means to have too much lighting, too less lighting, and just the right colour mix for the texture of the home and so on. I did lot of research before getting this job done, and Tom's pricing is on the higher end of the spectrum but no regrets. It was totally worth the money spent. I would not hesitate to recommend Tom and his team for any exterior lighting projects. They sure do know what they are doing.

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Company Response

Thank you for your support Raam!

10/10

Our overall experience with Maple Air has been great so far. Farzad was a great sales person who was able to patiently explain everything to us from the beginning. The initial plan was to only replace the furnace and AC. After this job was done, our hot water tank had started leaking unfortunately. We were able to engage Maple Air who offered all the excellent advice we needed to get the hot water tank replaced with a tankless one. They also also assisted with recommending a great agency for the pre and post energy audit inspections. We are yet to receive the rebates for the work done but understand it may take a few more weeks. Since the job was done, we faced one issue where the vent above the furnace fan (where the AC coil resides) started leaking hot or cold air when the furnace or AC was turned on, as the joints were not sealed properly. We brought this to Maple Air's attention who rectified the issue immediately. We would without any hesitation, recommend Maple Air's products and services to all our friends and family.

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Company Response

Hello Raam,

Thank you for your positive & honest feedback. We are very happy that we were able to provide you with a positive experience with Maple Air. We always say it's the times that things go wrong where we come in and prove to homeowners like yourself that we are your reliable heating and cooling contractor.
Thank you for being our client and we look forward having you as part of Maple Air's family for many years!

Regards,
MAPLE AIR INC
CUSTOMER SUCCESS MANAGER