Maple Air Inc

Heating & Air Conditioning
7581 Jane Street. Vaughan ON L4K 1X3
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Maple Air Inc

Average customer rating:
9.4 10 (268 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Ductless System

Our need was to find the right system to supplement our existing heating. We spoke with 3 companies and although all offered a solution Farzad of Mapleair provided what we needed. He was courteous, professional and knowledgeable offering answers and solutions to questions and concerns. We made our decision to go with Mapleair; the appointment was set, there was follow the day before and the installation team with Farshid arrived in time explained what was involved with the installation. They completed ahead of the scheduled time and walked us through how the unit worked. Farshid was professional and very efficient. This experience from start to finish was very positive, we would definitely use Mapleair in the future and recommend them.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Regular maintenance

Saeid was very professional, knowledgeable, and efficient. Replaced all filters, vacuumed furnace etc. and checked everything. Arrived on time and called before he came. Will definitely have Maple Air back for servicing - great company

Excellent!

Was this review helpful?
Emelia
Emelia
1 review Brampton, ON
10/10

New furnace purchase

I needed to replace my old furnace and I contacted others online but maple air was amazing. From giving quotes, to purchase and installing they were amazing. The sale personal was very polite and answered all my questions even after the deal was done. The installation guys were friendly as well. I was worried about covid protocols but they were very good.
I would recommend anyone looking to replace thier furnace to contact them. You won't be disappointed.

Was this review helpful?
Rosie in Ottawa
Rosie in Ottawa
1 review Toronto, ON
10/10

FURNACE AND AIR CONDITIONER REPAIR AND MAINTENANCE

I used maple air to repair my furnace. my original installer did not perform a good job on venting out the furnace and there were code issues with the installation. Maple Air was referred to us and i used them to repair and inspect my heating system.

I also called them in the summer time as my ac was leaking water and maple air technician azam fixed the issue with the coil

I would recommend them to people in toronto looking for heating and cooling needs

Was this review helpful?
Niclas
Niclas
1 review Mississauga, ON
10/10

Fireplace Pilot Light Fix/Clean

Fireplace Needed Repairing - Saeid and Samuel did the work. They did the full cleaning of the PILOT light encasement and also cleaned the glass. We would recommend them in the future.

Was this review helpful?
Jacqui R
Jacqui R
1 review Newmarket, ON
10/10

New Carrier High Efficiency Furnace and AC -sales & installation

When we knew our furnace was dying, I called for a quote - Omid was here the same day, explained it all and they were much cheaper than Enbridge for the exact same items. Installation by Farshid and his helper was wonderful, an experienced and courteous team. Explained how to work everything to us when they were finished. They protected our floors and even swept up after themselves. I was so pleased with the service from sales to installation and though I hope I do not have to use them, I know that their service when I have a problem will be of equal quality. I cannot recommend this company enough.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Jacqui,

Thank you so much for using Maple Air Inc for your Carrier furnace and AC install and leaving us such a positive review. We loved working with you and are so happy you appreciate our service. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Manager
Maple Air Inc
www.mapleair.com

HT
HT
0 reviews Brampton, ON
10/10

Air-conditioning, Heating and tankless water

Farzad did a great deal for the package, well defined and thoroughly explained. I installed Carrier products and Bosh for tankless water heating.
Farshid and his assistant did a fabulous professional job of installation. Also explained what he will do with minimum alteration to the ceiling. Great guys. Happy to recommend.

Was this review helpful?
Company Response

Hi there,

Thank you so much for using Maple Air Inc for your hvac project and leaving us such a positive review. We loved working with you and are so happy you appreciate our service. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Manager
Maple Air Inc
www.mapleair.com

John in Toronto
John in Toronto
0 reviews Toronto, ON
10/10

Carrier High Efficiency Furnace & AC Unit

Our experience with Maple Air was outstanding! Farzad was very knowledgeable & helpful throughout our experience. Farshid executed our install in a professional & courteous manner. I would recommend Maple Air.

Was this review helpful?
Betty in Brampton
Betty in Brampton
0 reviews Toronto, ON
8/10

Furnace Installation

From the salesperson to the installation team, I must say that Maple Air's employees are extremely knowledgeable, pleasant to work with, and very efficient. Farzad thoroughly explained the product choices and what type of furnace I needed for the size of my house. I appreciated his honesty and diligence in getting everything together in a matter of two days. Great job, I highly recommend this company.

Was this review helpful?
Company Response

Hi Betty,

Thank you so much for using Maple Air Inc for your Furnace and tankless install and leaving us such a positive review. We loved working with you and are so happy you appreciate our service. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Manager
Maple Air Inc
www.mapleair.com

Bill Watson
Bill Watson
0 reviews Vaughan, ON
10/10

Napoleon Gas Fireplace Service

First time customer, and was impressed by both the office staff and their technicians.
We thought the logs had disintegrated but the service team discovered that somehow they had shifted, and there were several logs ... when not properly aligned they did not function as well.
Problem solved, and we have our Fireplace working like brand new.
We also wanted to retrofit a fan, which should be possible, but our electrician concluded that running power to the unit would involve cutting holes in walls ... not something we were prepared to do.
Could not buy the fan from Maple Air but would certainly recommend them!

Was this review helpful?
Company Response

Hi Bill,

Thank you so much for using Maple Air Inc for your fireplace service and leaving us such a positive review. We loved working with you and are so happy you appreciate our service. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

Customer Success Manager
Maple Air Inc
www.mapleair.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Air Inc

At Maple Air Inc Heating and Cooling we value "Quality Service" and our goal is to bring comfort to your home and ultimately your family. We specialize in Installation, Repair, and Maintenance of all heating and cooling systems for both residential and commercial. Our knowledgeable service team is fully dedicated to help you with any issues and inquiries regarding your heating and cooling needs.
Maple Air Inc. Services:
•Gas Water Heater
•Furnaces
•Air Conditioners
•Residential Units
•Commercial Units
•Boilers
•Programmable Thermostat
•Indoor Air Quality Systems
•Heat pumps
•Ventilation systems
•Duct Work for residential and Commercial
•Gas Piping for BBQ & Stove
•Fireplaces

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
- Air Conditioners - Furnace - Boilers - Tankless Water heater - Rooftop units - heatpump - duct-less air conditioners - Air Handler - Fireplace - Thermostats - Indoor air quality systems - Humidifier - Air Cleaner - HRV/ ERV
SERVICES
- Installation of air conditioner and furnace - Duct Work for residential and commercial units - Gas piping for BBQ, Stove, and Dryer - Air Conditioner and Furnace Maintenance - Tank-less water heater installation and tune up - Repair on all heating and cooling systems - Extended protection for heating and cooling equipment - Duct Cleaning - Financing options available for equipment purchase
BRANDS
Authorized Dealer of: - Carrier - Amana - Rinnai - Navien - Napoleaon - HoneyWell - NEST - ECOBEE
SPECIALITIES
-Commercial & Residential HVAC -Custom Fireplaces - Custom home HVAC renovation - Duct Work - Gas Piping - Air Conditioner and furnace installation and repair for residential and commercial - Oil to Gas Conversions - Radiator Systems - In-floor Heating
WEBSITE
http://www.mapleair.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
55
RETURN POLICY
100% Satisfaction for 1 year with Carrier products
PAYMENT METHOD
Cash, Cheque, Credit Card, Financing
LICENSES
Refrigerant, Gas
MEMBERSHIPS
TSSA,HRAI, BBB,Carrier FAD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Per job Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years parts and labour warranty available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.