I had an 8 year old Mitsubishi ductless AC replaced. Reza visited within a couple of days of my call. I had obtained 2 separate quotes and Maple Air was lower by $1000. Once I let Reza know my decision to become their customer, the install took place within a few days at my next availability. The gentlemen were clean and polite and even helped me with changing a lightbulb while they had the ladder. This all during a heat wave that won't quit! I am very happy with the service and the unit! I would recommend Maple Air to anyone.