Reviews

10/10

Next time we need renovations or other work done around the house, I know who to call: "Pretty Handy Guy" John Etheridge. John put in laminate flooring, made plaster repairs and painted everything for the entire top floor of our house. He did great work for a reasonable price. He actually started the job when he said he would! He is great at problem solving (always necessary with renovations). The job was totally non-fuss for us; John took care of everything, including moving stuff from room to room as he worked. When we wanted to add some additional work into the project and when we made changes to paint colours, John graciously accommodated us. Not only is his work first-rate but John is also a really nice, easy going person to work with. Definitely our go-to guy for future work!

Approximate cost of services:
$11,000.00
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Company Response

Hi Jack. It was a real pleasure to work at your home and I am so pleased that you were happy with my work. As well I thoroughly enjoyed our conversations and your hospitality.

10/10

Jeff Wright is a brilliant plumber. A leak from our bathroom was coming through the kitchen ceiling below. It was from the plumbing for the bathroom sink but I could not see where it was coming from. Jeff quickly spotted the source - an extremely hard to see hairline crack in the copper pipe. That comes from years of experience and applying an analytical mind to problem solving. The day before, a plumber from a large plumbing company had diagnosed the problem as a drain leak, not the copper pipe, said that the kitchen ceiling would have to be cut open to do the work and all the plumbing replaced, at a cost more than 4x what Jeff quoted. When the leak persisted despite us not using the sink, I knew he was wrong about it being a drain problem. Jeff did the work immediately, appreciating the difficulty the leak was causing for us. I expected that the cabinet would have to be removed (and probably damaged in the process). Jeff saved us that problem and expense by cutting a small opening in the floor of the cabinet, soldering in a ridiculously cramped space. No question who I am calling the next time I have a plumbing problem! Definitely the Great Plumbing Co.!

Approximate cost of services:
$425.00
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Company Response

Thank You ;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

10/10

AN Heating & Cooling installed ductless air conditioning for us 3 years ago. They came up with a creative solution for our home which no other company thought of. When I had a problem 3 years later, after a power outage, I called at 8:30 p.m. and had a call back within minutes. That is unheard of customer service!

Approximate cost of services:
$12,000.00
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10/10

I hired Royal Work to waterproof a portion of our basement. They responded quickly and the work was completed quickly. What impressed me was their willingness to accommodate my specific needs. Anatoliy was very thoughtful in considering what needed to be done. For example, I had a small piece of interior wall in the same area that needed concrete along the bottom. He immediately agreed to include that. When demolishing a brick garage for us, he agreed to also remove a small adjoining deck that was rotten. These were small jobs that were not viable on their own and he was quite willing to include them as part of the projects Royal Work was being hired for. Once the work started, it exposed the fact that the supposed underpinning of the foundation (the basement had been lowered) had not been done. Anatoliy reacted very quickly, putting me in touch with an engineer and providing a reasonable quote for immediately doing the required underpinning. They also tore down an old brick garage for us and poured a concrete base for installing a new one. All of the work was completed quickly and well. I was very impressed by the customer service.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Jack, We appreciate you for taking the time to share your positive experience with our company. We are always there in a heartbeat when our customers and homeowners need us. We are very pleased to hear that our crew with Anatoliy was able to assist you with your basement waterproofing and basement underpinning in Toronto. Do not hesitate to contact us if you ever require any assistance in the future.
Thank you for choosing Royal Work Corp. Waterproofing

10/10

I had an urgent wasp problem as it prevented completion of installation of new eaves troughs. North Star responded quickly and when they arrived the job was done thoroughly and with clear explanations. Shakeel and Sajeel were great to deal with and worked hard to deal with a difficult situation (wasp nests on a high roof). I would highly recommend North Star.

Approximate cost of services:
$300.00
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Company Response

Thank you for your review of our wasp treatment of your home. We try our best to meet the expectations and more importantly the needs of our clients.

Best regards,
North Star Pest Control