Reviews

10/10

I found Cozy World off homestars, and reached out to them to schedule an appointment for a quote on a new AC unit and furnace. We had gotten a few other quotes from other companies, but I am someone who likes to do my research and get multiple quotes. I was contacted quickly by Farhad, who showed up on time at our scheduled appointment (which is not always a given!) He walked through the home, pointed out aspects that were not up to his standards, and laid out the options. There were no pressure tactics, and he was clear on areas where I did not need "the bigger/better" model. My first impression of him and his company was that he took great pride in his work, which is why I decided to go with him, despite not being the cheapest option. About a week later, Saed and Ali came to do the installation. They arrived at the agreed upon time, and started working right away. It took them the whole day, but they got it done and wow, does it look amazing. Saed walked me through the system at the end of the day, showing me how to work everything, and everything that they had done. They worked non-stop and again, shared the same pride in their work as Farhad. The quality of the work was clearly evident and everything was done right instead of just quickly. More than that, Farhad had said that there was a rebate with Lennox (our AC/Furnace brand). Him and his team handled all the paperwork for me, and registered the units for warranty and rebate within 12 hours of installation. We've been testing the system over the last couple of weeks to ensure that everything is working smoothly. When the heat wave hit, we noticed that the AC unit was buzzing (causing an odd vibration through a shared wall). I contacted Farhad, and without hesitation he came in, inspected it and installed a muffler to dampen the vibrations. I cannot say enough good things about Cozy World. Farhad, Saed, and Ali were the epitome of professionalism and quality. Sure, you can probably find something cheaper out there, but the quality of their work, and the care and customer service that is provided is something you just don't see everyday. Over the last 2 years we've used homestars and have had great experiences with all of our choices. With that said, Cozy World demonstrated service beyond expectations and we will be using them for years to come. If you choose Cozy World, I guarantee you will not be disappointed.

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Company Response

Dear David,
Thanks a lot for your detailed review.

10/10

We could not be more pleased with the work done by Ian and Gibson. From the designing phase, all the way to completion, we were in amazing hands. Not only are they professional, communicative, and prompt, but they do amazing custom work as we had some specific requirements for our kitchen. Even when we had other vendors, Ian served as the point person ensuring that everything was installed and brought in at the appropriate time. More than that, Ian and Gibson ensured that we were informed of any difficulties that arose during the day of renovations. They were quick to communicate and always worked with us to make our dream kitchen. We cannot recommend Ian and Gibson enough. You will not be disappointed in their work.

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Company Response

Thanks for your kind words David, it was a pleasure working with you as well.

10/10

After moving into our new home, we found out that our door was essentially hollow. So we knew we had to replace our front door. We had a really good experience with Dimitri, Alex and their team at Galaxy Windows, and knew that they had another company that handled doors (Edoors). So we contacted them, and had a similar experience as before. Dimitri came to our home, gave us all the options, and helped us navigate all the different choices. At one point, when I asked about a more expensive product, he told me that it wasn't necessary (he could have upsold me, but did not). During the scheduling period, Alex was responsive and even when there was a hiccup with scheduling, he was prompt, apologetic, and worked to rectify it quickly (and actually scheduled for our door to be installed earlier). As you can see with the pictures, they did excellent work. They worked quickly, and made sure to clean up after themselves, which I greatly appreciated. I would highly recommend Dimitri, Alex, and their team at Edoors.

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Company Response

Hi David,
Thank you very much for your business and your kind review!

10/10

From start to finish, Dimitri was nothing but a professional. We had 10 windows installed throughout our home, and Dimitri provided us with amazing windows at a great price. When the workers came, they worked diligently, and even cleaned up after themselves. Dimitri even came at the end of the job to ensure that everything was up to standard. There was no detail too small or too little. Dimitri and his team made sure that everything was perfect before leaving the job site. We would recommend Dimitri, his team, and Galaxy Windows as they did a great job on our home.

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Company Response

Hello David,
Thank you very much for your business, your kind review and great pictures! Have a nice and warm winter!
Best regards,
Galaxy Windows.