Galaxy Windows

Windows & Doors Installation & Service
7777 Keele St #5 Vaughan ON L4K 1Y7
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Reviews for Galaxy Windows

Average customer rating:
10 10 (576 reviews)

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Mark from Richmond Hill
Mark from Richmond Hill
1 review Richmond Hill, ON
10/10

5 windows, the patio door, and the front door installed

We had 5 windows, the patio door, and the front door installed.

We decided to go with Galaxy WD primarily because of their very high consumer rating.
We contacted three different windows/doors contractors with the highest ratings, and we compared their offers and consumer feedback (Ive literally read every single consumer review). Eventually, we decided to go with Galaxy WD even though their offer was not the lowest.

The total cost of these 5 windows, front door, patio door and labor was $14K (all-in).

Their rep Alex visited us on August 10th. He informed us that due to supply chain issues all windows and doors will be ready for installation in the mid/end of November. Installation happened on November 25th.

Team of two installers (Alex and Igor) arrived at about 9 am and completed all installations at about 4:30 pm.
Installed windows and doors look great inside and outside. Installers did their best to minimize the mess produced by installation, so the amount of cleaning after the installation was not as massive as we expected.

There are small but important details that say a lot about the quality and integrity of the team.
First, one of the installers found a microscopic dent on the front door and invited us to have a look in his truck. He said they can order a new door and install it later, or the company can give a $100 discount for this tiny defect. For me it took some effort to even see such a small dent, I would never be able to notice it unless he showed it to me. So, we picked the $100 discount.
Second, one small part of the front doors frame (attached above the door) ended up with a slightly different color. If they installed it as is - I would be 100% sure that its supposed to be this way. But the installer showed me this difference and promised to find this part with exactly matching color. Next morning (on Saturday) he dropped by at 7 am with this part having exactly matching color and completed installation.

If you decide to go with Galaxy WD then try to get Alex and Igor team for your project. They have high integrity and are a very skilled team.

Few words about installed windows and doors. As Ive already mentioned, they look great inside and outside. However, I cannot comment yet on how these windows and doors will endure during cold winters days. Our old windows tended to accumulate ice overnight which melted during the day, and we needed to wipe water a few times a day. I will publish my update at the end of the spring on how these windows and doors held during our harsh Ontario winter.

Approximate cost of services:
$14,000.00
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HappyHomeOwners
HappyHomeOwners
0 reviews Burlington, ON
10/10

Love our new windows!!

We are so pleased with our new windows!! We had a few companies come by to give us quotes, but Dimitri was the best because he provided us with some newer window options, helped explain everything (as this was our first time buying windows), and helped us choose the best option to get the greener homes grant.

The installation took 1.5 days and the guys were efficient and left the place clean. The windows look amazing! Very happy we chose to go with Galaxy Windows!!

Approximate cost of services:
$14,000.00
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Company Response

Thank you guys for your great review and amazing pictures! We hope you enjoy the warmth and quietness these windows will bring about!
Best wishes,
Dmitri & the Galaxy team.

Jason in Richmond Hill
Jason in Richmond Hill
1 review Richmond Hill, ON
10/10

Replace 6 windows

We are very happy with the new windows. Alex and his team did a great job. It was freezing cold last week, the installers came on time and completed the job in 5 hours. They are true professional. The windows are beautiful and the rooms are much warmer than before. Alex is knowledgeable and response to our questions immediately.
We highly recommend Galaxy windows and will hire them again in the future.

Approximate cost of services:
$11,000.00
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Company Response

Thank you Jason very much for your business and a positive review!
Best wishes,
Alex & the Galaxy team.

MoizV in Toronto
MoizV in Toronto
1 review Brampton, ON
10/10

Great and efficient work

Great work by Dimitri and his team. Very clean and professional job and they completed everything on time.

Approximate cost of services:
$20,000.00
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Company Response

Thank you guys for your business and a kind review. I'm very happy with how great your new windows look! Mike has done an amazing job there. I hope you will enjoy a warmer and quieter winter!
Best regards,
Dmitri & the team.

Tim in Churchill Meadows
Tim in Churchill Meadows
1 review Mississauga, ON
10/10

Great company

Wanted to replace all windows and doors for the house. We went with Dimitri as he was trustworthy and had the best windows. Entire job took 2 days and everything was done right.
Unfortunately, we found a small crack in 1 of the windows after installation. I let Dimitri and Alex know and they took care the rest with the manufacturer. Replacement window was installed 2 days ago. Great to know Galaxy took care of issues once they arose.

Approximate cost of services:
$28,000.00
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Company Response

Hello Tim,
Thank you very much for your excellent review and great pictures, as well as giving us time to replace the faulty glass. We hope your new windows will help you stay cozy this coming winter!
Best regards,
Dmitri & the Galaxy team.

kal
kal
1 review Mississauga, ON
10/10

The best contractor I’ve ever dealt with

Im honestly super impressed with how this company operates.
Dimitri and his team are flawless.
The job was done perfect, fast and no hiccups!

Ive been going through a renovation for a bout a year and Ive dealt with many many contractors. Galaxy Windows is hands down the best one out of all of em! Facts!!!

A++

Approximate cost of services:
$22,600.00
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Company Response

Hello Kal,
Your new windows look so gorgeous among the autumn colours!
Thank you very much for your super positive feedback as well as awesome pictures!
Best wishes,
Dmitri & the Galaxy team.

Janice
Janice
1 review Mississauga, ON
10/10

Windows replacement

We appreciated the thorough explanations and recommendations Dmitri gave us when initially quoting us for our window replacements. Now our kitchen windows look and feel bigger and brighter.
Windows were delayed by a few weeks from initial estimate but the actual installation service was pretty painless - the crew came on time,asked clarifying questions as needed (instead of just assuming wrong) and finished off by cleaning.

Approximate cost of services:
$16,000.00
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Company Response

Hello Janice,
Thank you very much for your positive feedback and please don't hesitate to call us regarding your future window or door upgrades!
Cheers,
Dmitri and the Galaxy team.

Private User
Private User
Private User reviews Mississauga, ON
10/10

windows and sliding door installation

We would 100 percent recommend Galaxy Windows. All of our windows were replaced with great quality windows as well as our sliding door. They were professional, on-time, knowledgeable about the products, the workmen-ship was top quality installation and their staff from start to finish were amazing. We are enjoying and loving the windows and sliding door, they function as promised and look absolutely fantastic! It was a pleasure dealing with Dmitri, Alex and their crew.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your business and a positive review! We are looking forward to helping you with the rest of your windows and doors' renos.
Best wishes,
Dmitri & the Galaxy team.

Catherine in Mississauga
Catherine in Mississauga
2 reviews Mississauga, ON
10/10

Simply THE BEST

When I contacted Galaxy Windows in May I was very new to the window buying process. I had 3 companies quote. The first two companies were really aggressive and made me feel inept. When Dmitiri arrived I could tell instantly he was different. He was knowledgeable, friendly and extremely patient. He had several great ideas and didn't hesitate to share his thoughts. His quote came in the middle of the other two. I felt it was fair.
Installation timing (end of September) was exactly as Dimitri had stated. Alex and team came and installed windows first, then was back the following week for the doors. The detail of every installation was outstanding. My kitchen backsplash was not easy, and Alex somehow managed to install without a scratch. The finishing touches of the caulking and nail hole fixes was fantastic.
I strongly recommend Galaxy Windows for all your needs. You get what you pay for - and you won't be disappointed with the service or quality of the product.

Approximate cost of services:
$27,000.00
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Company Response

Thank you Catherine for putting your trust in Galaxy Windows. I couldn't be happier with Alex and Igor here. I hope you enjoy your new, super efficient windows!
P.S. Your lovely home now looks even more enchanting :)
Best regards,
Dmitri and our hard working team.

Private User
Private User
Private User reviews Burlington, ON
10/10

Windows Installation

We just had all of our windows and a patio door replaced in our home using Galaxy Windows. It was a great experience from beginning to end. Dimitri is very knowledgeable and provided a lot of information on the type of windows, warranty and the installation process. He is also very quick to get back to you with any questions or concerns during the whole process. Alex and his partner Igor, were great installers. They did such great work and showed that they really cared about their workmanship. My only regret is that we didn't replace the windows sooner! They are so beautiful. Don't hesitate to use Galaxy Windows. You are in great hands!

Approximate cost of services:
$16,000.00
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Company Response

BIG Thank You to our returning customers here. We appreciate you trusting us again with your home renovation. We hope you enjoy these new, warmer than average windows and the comfort they will bring this coming winter!
Kind regards,
Dmitri & the Galaxy team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Windows

Galaxy Windows offers the best in Windows & Doors!
1. BEST PRODUCT QUALITY
2. PROFESSIONAL INSTALLATION
3. LIFETIME WARRANTY
4. EXCEPTIONAL CUSTOMER SERVICE

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Star Certified WINDOWS AND DOORS
SERVICES
Design, Supply, Install, Service
BRANDS
WINDOWCITY, MASONITE, NOVATECH, TRIMLITE, VERRE SELECT, MENNIE,RICHERSONS
STYLES
Casement, Awning, Hung, Slider, Custom Shapes, Bay & Bow.
SPECIALITIES
Prestigious Homes, Custom Designs, Custom Colours
WEBSITE
http://www.galaxywindows.ca/consultation.php
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
20
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque
LICENSES
Yes
MEMBERSHIPS
Our products meet & exceed the performance standards set by ENERGY STAR, CSA, SAWDAC, WINDOW WISE.
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3-5 windows
BONDED
Yes
PROJECT RATE
Full & clear written estimate.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.