FC

Our basement started to have a foul smell so we called New Canadian. Shendon - the field manager- came within the hour. I was surprised considering that it was a Saturday. He was honest and up front about the issue. At the end, we had to tear out the basement and replace the entire drain system. It was a huge, dirty job and the entire team (Pouya, Alex, Esteban) did it with professionalism and humour. They did what they promised and more - big thank you to Shendon and team.

City Wide provided great service and work. I am confident that this water issue has been resolved and I would have no need to take up City Wide on their lifetime warranty. Although they were delayed with starting the project due to weather/other projects, they still met their promised completion date to me. I was so impressed the day they came with a crew of 6 men and they just worked so efficiently in waterproofing the basement. Alex, the project manager, was the key reason why I went with City Wide. The prices from other companies were all comparable but Alex was so professional and personable that I felt confident with selecting City Wide. He provided such great service that even during his vacation - which was his wedding/honeymoon - he responded to my emails to confirm the schedule. City Wide and Alex did meet my expectations.