This cleaning was sub-standard in my view. I was told the floors would be hand-washed, and when I got home, I could see they clearly had not been thoroughly cleaned. Frankly, it looked as though the crew rushed through the cleaning. The bathrooms didn't shine, nor did the kitchen. I was able to drag my finger through film in the bottom of the shower.
Things definitely looked wiped down, but not with much elbow grease behind it. For $175, I expected better. When they followed up with a call, I told them I was disappointed. The response? We're sorry to hear that. Interestingly, no offer to come have a look and make amends.